#CLPX19

Chatbots. Automation. Artificial intelligence. Machine learning. Predictive analytics. We all know the terms. But are we making the most of these innovations to create exceptional experiences for our customers? Last week, I attended Partner Xperience at Cisco Live! 2019 in San Diego, where I was exc…

What an incredible week in San Diego at Cisco Live 2019! I had the opportunity meet with many partners, analysts and press throughout the event. Their collective feedback reaffirms that our strategy to help partners perform and transform is resonating and makes sense. I really enjoyed my time on-sta…

It’s been an eventful and inspiring past few weeks for Cisco, as well as for the Americas Partner Organization (APO). We just wrapped our 30th annual Cisco Live (CLUS), where we saw record-breaking attendance at Partner Xperience – with participation from nearly 400 Cisco Partners! If you missed a s…

The past few days have been nothing short of fantastic. Cisco Live was packed with exciting CX announcements, great conversation, and inspiring talks. It’s something I look forward to every year, and it’s always a little hard saying goodbye. But on the other hand, I can’t wait for the year ahead. Th…

It is hard to believe the 30th Anniversary of Cisco Live! is wrapping today in San Diego. It’s clear that the event has left a major mark for both customers and partners alike. Together, we’ve made so much possible over the last 30 years and our future holds incredible promise and opportunity. In fa…

One of the things I truly love about working at Cisco is that we are always looking beyond just the technology. We don’t make new products just to have new things. We strive to imagine what’s possible. Over the last 30 years, we’ve enabled so many incredible things. Who could have imagined connected…