partners
#CiscoChat Recap: Systems Engineers & the Power of dCloud
For any sales engineer who’s ever known the late nights, long hours, and frustrating hiccups of attempting to demo products for customers using PowerPoint or other slide deck platforms, Cisco dCloud is a game changer. dCloud is a cloud-based, self-service platform that hosts premade demos and lab co…
Digitally Sell at #FullSpeed: Cisco dCloud Demos Help You Avoid Death by PowerPoint
In the summer of 2012, I was asked to pick up a high profile project with time restrictions for Bank of America/Merrill Lynch (BAML). The brief was to implement a mobile phone recording solution for UK traders to comply with UK’s FSA rules on mobile call recording for financial institutions. Part of…
Innovative ways Systems Engineers are winning with Cisco dCloud
On August 22, 2016 Chris Dedicoat, Cisco’s Executive Vice-President of Worldwide Sales, took to the main stage at #CiscoGSX in Las Vegas and told the entire Cisco Sales force to “demo with dCloud!”. What happened next? I can tell you exactly what happened next, because I had duty at the dCloud booth…
Cisco dCloud Managers Get Social – And on Video – to Put Customers First
The Cisco dCloud team recently got our entire management team on video, and apparently it was one of the scariest things they ever did. Or was it? “Video doesn’t scare me,” says our Business Operations & Project Office Manager, Zina Rambo. (Find her on Twitter here.) I find it a grea…
There’s never been a better time to change the world together. #NeverBetter
Today we unveiled the new Cisco brand campaign. Don’t blink, because in an instant you might miss our bold, evolutionary change. For more than a decade we’ve shown that we’re more than a networking company. But now it’s time to show what that really means. Now is the time to share how we’re impactin…
Taking Customer Experience to the Next Level
According to a study by Accenture, price is not the primary reason for customer churn: 66% of respondents stated they have switched companies due to poor customer service. But what makes this number even more relevant is that 82% of these respondents felt the company could have done something to pre…
Nevotek and CMX—Help Hotels Connect with Guests
A CMX Partner Ecosystem Blog Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that highlights our CMX Ecosystem Partne…
Intelligent InSites and CMX Make a Difference for Today’s Healthcare
A CMX Partner Ecosystem Blog Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that will highlight several of our CMX E…
Pssst, IT Operations Analytics Is Actually Cool
OK, using data to make decisions to streamline operations is not a new concept, but the resources and types of data that we have at our disposal is unprecedented. Gone are the days when we had to rely on data only available in the data center. There are new exciting ways to sift through terabytes of…
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