innovation

November 26, 2018

CUSTOMER EXPERIENCE

Inside TAC: talent, culture and innovation

As technology grows more complex and more critical to your business, it’s even more important that you have the right support to turn to — whether you have a hardware fault to troubleshoot, or need advice with a complex configuration or software update. If you’re a Cisco customer, chances are you’ve…

November 15, 2018

INNOVATION

Innovating in a Corporation: The Best of Both Worlds

(Note: This article was co-authored by Maciej Kranz and Alex Goryachev) We’ve all heard the romantic anecdotes of entrepreneurs. These entrepreneurs are the ones that work in corporations while working on their innovation. These are they who toiled furiously day and night in their garage, or took o…

November 15, 2018

INNOVATION

How to Turn Customer Obsession into Customer Success

If you are older than about 30 years old, you will probably remember the VCR—or video cassette recorder. When they first came out these devices were big, bulky and difficult to use. In order to program your VCR you had to consult the manual (400 pages long and written in poor English), press a multi…

November 6, 2018

LIFE AT CISCO

Question the Limit of your Opportunity

I joined Cisco one year ago in the summer of 2017 as a New Grad Software Engineer. And when I did, people often gave me the same piece of advice: “Take advantage of working at a large established company, you’ll never get better opportunities to grow in your career than this.” This advice really res…

November 1, 2018

INNOVATION

Five Proven Innovation Principles that Drive Business Success and Positive Social Impact

In my last post, I introduced the advancing ways corporations are incorporating social responsibility into their business, from donations to product redesign. Today, I’ll dive deeper into the innovation success factors that drive both social and business impact. The innovation toolbox is broad and…

October 25, 2018

LIFE AT CISCO

From UNESCO to CISCO: Improving Education with Cisco Technology

As the daughter of an excellent railway engineer, I had never imagined myself to be an engineer. But then, during my last semester of graduate school, my plan changed when I learned about a company called Cisco. Prior to this moment, I had been dreaming of working for the United Nations. With my new…

October 24, 2018

DEVELOPER

#CiscoChat: Cisco Partners win with DevNet

I like Cisco Chats because they give us an opportunity to connect with our global Developer Community. It’s a time for Cisco programmability experts to share helpful information that can guide you in your new or ongoing projects. Our next #DevNet #CiscoChat is about Partner success! November 1, 2018…

October 17, 2018

INNOVATION

Smart Business, Good Deeds, and Innovation: The Next Frontier in Social Impact

Many of the decisions we make every day in business can have a positive impact on our community. The practices we use to innovate—design thinking, experience research, and new project management techniques—are also the tools we use to make a difference in the world. And doing good in the world can c…

October 8, 2018

INNOVATION

Cultivating Innovation within Your Organization

What exactly is innovation? How would you define it? While business leaders seem to agree that innovation is necessary to survive in today’s competitive marketplace, coming to a consensus on exactly what that means is easier said than done. For some business leaders, innovation means developing enti…