collaboration

A mentor of mine once told me, “if you have trouble solving a problem, try innovating from the opposite direction.” Jimi Hendrix clearly understood this concept well. Being left handed, he was initially confounded by the lack of available left-handed Fender Stratocaster guitars. His solution was ing…

Last summer, the BB&T Center and Florida Panthers hosted the 2015 NHL Draft. It was a great success and I am proud to work with such a great operations team. On the surface it looks like any other event, but there were a number of unique challenges that our IT group had to meet. To make the chal…

“Choosing a Unified Communications and Collaboration vendor is a complex decision,” Marty Parker, Principal at UniComm Consulting, recently told me. “Any organization looking to refresh their architecture or rework their entire communications and collaboration strategy should be looking at a broad s…

It isn’t every day that I publicly disagree with a man who won the Turing Award and was on a first-name basis with Albert Einstein. But today I respectfully will. On January 24, an incredible man named Marvin Minsky died. He was one of the fathers of computer science in general and artificial intell…

For many businesses, technology has become an integral part of operations, transforming the way people learn, think, and do their jobs. With the right tools, K-12 school districts can experience these same transformational benefits. Digital transformation in education means using technology to creat…

I’ve been eagerly awaiting the day when I could write that headline and post this news: We have completed the acquisition of Acano. Today, two winning teams with a common vision for the future of work become one. Here are the top three things we’ll be delivering together: #1 Users Will Get More Cho…

This October will mark the 10th anniversary of the immersive telepresence segment – one that we pioneered with the Cisco TelePresence System 3000 Series. And as if by kismet, on the eve of this tenth year, demand for immersive systems soared as never before. Just last month, we shipped the 1,000th I…

Software testing. For a long time, software testing was one of those dark alleys of the software development process. Often ignored, considered as an afterthought, and staffed by “someone else” who did an important job but was outside of the core development process. Well, that has all changed. In t…

I’ve been using online banking for a while now. Just the other day, I had a quick question and saw “Chat Live with a representative” so I decided try it out. As I got comfortable asking a few questions, I started to want to do more. I wanted to talk with the banker. And I’d like the banker to look a…