telephony

This is the first of a seven-part series on migrating your communications to cloud.  The complexity of migrating communications to the cloud is holding up modernization. Despite the apparent “inevitability” and benefits of cloud-based communications, the majority of businesses still operate premise…

When we announced the Cisco Headset 500 Series in March 2018, the most common question we heard was “why?” It’s a good question. Cisco IP phones have appeared on millions of desks over the years, but no one had seen a Cisco headset before, and it was surprising for many. The work environment has cha…

Think back to the first day at your first job. If you’re like me, you woke up early, gave yourself extra time to get to the office in case of traffic, and arrived ready to hit the ground running. You spent your first day getting your badge, meeting new colleagues, and setting up your computer. Somet…

When is the last time you made a major personal purchase, like a car? How much time did you spend researching options before you finally made your decision? Turns out, most people spend 15 hours actively researching before buying a car. And once you buy it, you spend more money on gas, oil changes,…

Imagine you’re a professional hockey coach. You wouldn’t give your players a mix of football, cricket, and badminton equipment and send them out on the ice. You’d make sure your team had the best gear available so the players can focus on scoring points, not figuring out how to use a cricket bat to…

Digitization, workplace transformation, investment protection. These are all top-of-mind subjects that come up in my conversations. Many of you are currently evaluating your collaboration strategies and thinking about how to evolve your unified communications solutions. There’s no doubt that the UC…

Fundamentally, collaboration is about people coming together to innovate. Not once or twice, but ongoing. The best kind of collaboration is continuous. Continuous collaboration means enabling teams to innovate before, during, and after meetings. Collaboration isn’t a series of discrete, unconnected…

We’ve all heard it by now: Digital disruptors will replace 4 in 10 incumbent companies over the next five years. That’s a statistic certain to make even the Fortune 50 feel squeamish. Companies are rushing to keep pace and transform in the new digital economy. And recognizing both the digital opport…

Last December at Collaboration Summit we showed how you can integrate desk phones with Cisco Spark. One of the features we demoed was the ability to register a desk phone using a mobile phone generated QR code. This is an incredibly useful and important feature–and a great for an on-stage demo…