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David Walters

Director of Marketing

Digital Success Team

Dave Walters is Director of Marketing within the Digital Success team as part of Cisco’s UCT group.

Dave has worked with service providers to sell, deliver, and support communications services since 2001.

He has an MBA from the University of Michigan.

Articles

Drive Your Cloud Services Portfolio with Webex and the Jobs to be Done Framework

We learned in the first post of this blog series how service providers (SPs) can use the Jobs to be Done (JTBD) framework to better engage with their customers and achieve superior results. In this post, we look at how JTBDs are applied for the Cisco Webex suite. We look at key elements of JTBD cons…

January 7, 2019

COLLABORATION

Planning Your Cloud Communications Migration: Connectivity And Network Service Options

This is part six in a seven-part series on how IT managers and communications service providers (CSPs) can work together to simplify their migration of premises-based communications to the cloud (read the first post in the series). This particular post is focused on types of access services, the typ…

December 19, 2018

COLLABORATION

Simplify Your Migration Options – Drive Adoption and Positive Business Outcomes

This is the last in the series on migrating communications services to the cloud. This post covers devices, services adoption, and how to maximize the business positive impact of migrating to cloud communications. Driving Migration Adoption and Positive Business Outcomes The previous posts on IP ac…

December 19, 2018

COLLABORATION

Planning a Cloud Communications Migration: Access Network & Service Assurance Options

This is part five of a seven-part series on how IT managers and communications service providers (CSPs) can work together to simplify their migration of premises-based communications to the cloud. This blog post follows “Planning Your Cloud Communications Migration: Navigating IT Priorities and LAN/…

December 13, 2018

COLLABORATION

Planning a Cloud Communications Migration: Navigating IT Priorities & LAN/WAN Management

This is the fourth blog in a seven-part series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. In our last post, “Simplify Your Migration – Private and Public Cloud Solutions,” we reviewed why IT planners and communications service provide…

December 10, 2018

COLLABORATION

Simplify Your Communications Migration Options: Private & Public Cloud Solutions

This is the third in a seven-part series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. In our second blog,“Take the risk out of cloud calling: cut-over & migration planning,” we reviewed why IT planners and communications service pro…

November 2, 2018

COLLABORATION

Take the Risk Out of Cloud Calling: Cut-Over & Migration Planning

This is the second in a seven-part blog series on migrating business communications services (e.g., Business VoIP and Unified Communications) to the cloud. The first blog, “Removing the Risk & Mystery from Cloud Migration,” focused on business risks for cloud migration and how communications ser…

November 1, 2018

COLLABORATION

Removing the Risk & Mystery from Migrating to Cloud Communications

This is the first of a seven-part series on migrating your communications to cloud.  The complexity of migrating communications to the cloud is holding up modernization. Despite the apparent “inevitability” and benefits of cloud-based communications, the majority of businesses still operate premise…