Wainhouse Research

We learned in the first post of this blog series how service providers (SPs) can use the Jobs to be Done (JTBD) framework to better engage with their customers and achieve superior results. In this post, we look at how JTBDs are applied for the Cisco Webex suite. We look at key elements of JTBD cons…

Creating Magic Moments to Transform the Workplace Do you remember the days when email was the only way to communicate with your co-workers? Who would have ever thought of instant messaging, text or video conferencing? Well, the workplace has definitely changed and in a recent blog Create Magic Momen…