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Lowell Johnson

Senior Director

Advanced Services for Collaboration

Lowell Johnson is the global leader for Collaboration in Cisco Advanced Services. Experience is at the center of the Cisco Collaboration strategy, and Johnson’s team works with our customers to help them imagine what is possible with our technology – and make it a reality. His Advanced Services team helps integrate technology into our customers’ network and change their business processes to achieve real results, like improving employee engagement, creating a more agile work environment, and responding faster to market changes.

In less than two years, Johnson has evolved the service portfolio to support the range of ways customers use our technology today – on premises, cloud, and hybrid – delivering double-digit growth in Advanced Services and high levels of customer satisfaction. Working closely with our largest customers to understand the most complex network integrations, Johnson has strengthened service delivery to help all customers, small and large, get the most out of their investment in collaboration technology.

Before joining Cisco in 2007, Johnson held Services leadership positions at Spanlink, a Cisco partner, ADC Telecommunications, and IBM.

Articles

September 7, 2017

COLLABORATION

Define Business Value, Avoid a Journey Down the Rabbit Hole

Collaboration used to happen in boardrooms with whiteboards and bagels. Today, business doesn’t happen face-to-face as often as some would like. These days, I witness more teams communicating on conference calls, via email exchange, and on messaging applications. This can make it challenging t…

April 18, 2017

COLLABORATION

Compliance: Not Just a Necessary Evil; Good for Business

Does corporate compliance have you in a conundrum? Sure, we all dread compliance as we dread doing our taxes every year. It takes time and effort. It and keeps us away from the interesting stuff in our jobs — like innovating, collaborating, and growing the business. After all, employee product…

February 23, 2017

COLLABORATION

Platform Migration Doesn’t Have to Be a Headache

Let’s face it. Taking on a major technology migration can be a complete headache. There are so many risks involved—not the least your reputation and job security. If you are concerned about your vendor’s future, your headache may have turned into a migraine as you ponder migrating to a new collabora…

January 30, 2017

COLLABORATION

Igniting Cisco Spark Board Across the Board with Cisco Services

Cisco recently announced our exciting new Cisco Spark Board. And, many customers are eager to ignite the meeting experience for their employees. Extending Cisco Spark into your corporate team rooms is the perfect way to tie your hardware and software capabilities together to boost team collaboration…

October 11, 2016

COLLABORATION

Services to Help You Fast Track the Mobile Enterprise

We’ve all heard it by now: Digital disruptors will replace 4 in 10 incumbent companies over the next five years. That’s a statistic certain to make even the Fortune 50 feel squeamish. Companies are rushing to keep pace and transform in the new digital economy. And recognizing both the digital opport…

July 26, 2016

COLLABORATION

The Mobile Moxy of Millennials

The workforce is aging and many organizations are having trouble recruiting younger talent. By the year 2025, Millennials will make up 75% of the workforce. Creating a familiar and engaging work environment is critical in attracting these young workers. It’s no question: The proliferation of mobile…

June 20, 2016

COLLABORATION

Corporate Silos are the Nemesis of Collaborative Decisions

A recent study analyzed more than 100 million emails and 60 million calendar entries from a 100,000-employee company over three months. The results are interesting. When two people were in the same business unit, function, and office, they interacted 1,000 times more often than two people in otherwi…

May 18, 2016

COLLABORATION

New Digital Business Models Fueled By People, Not Algorithms

Workforce management is one of the most vexing challenges an organization faces. But it also presents one of the greatest opportunities. After all, people are our greatest assets. In fact, 64% of private sector digital value at stake is tied to people and connections. So, why are so many neglecting…

March 3, 2016

COLLABORATION

Imagine What Is Possible with Cisco Advanced Services

You can do some pretty interesting things with Cisco Spark rooms these days. With the Spark integrations, you can now interact with content and data, not just people. For example, you could add Instagram to one of your rooms and follow a specific hashtag, like “ciscospark.” Every time “ciscospark” a…