collaboration

In his most excellent book Collaboration, Morten T. Hansen identifies several barriers to good collaboration. One of these barriers is cultural in nature and is called hoarding. Hoarding is where an individual or team keeps knowledge to themselves. This means that others have to ask them to ask the…

When we talk about user experience (UX), we raise the importance of better UX design and a better user interface, along with the ability for us to make UX pervasive. What we’re really trying to establish, the bottom line, is a cultural change as to how we approach these priorities. How can we make p…

Do the names Linda Keith and Chas Chandler ring a bell? Well, without their influence, we may have never heard of Jim Hendrix. In May 1966, Keith ran into the then-obscure Hendrix playing at the Cheetah club in New York.  “He was astonishing – the moods he could bring to music, his charisma, h…

One of the things I really believe strongly is that modern SaaS software development – both the practices and code it produces – are significantly different from traditional enterprise premises-based software development. Yet, I find that for people who have never built and operated a modern SaaS pl…

This year, according to the International Data Corporation (IDC), 3rd Platform technologies (i.e. cloud, analytics, mobility, social) have been responsible for one-third of all IT spending and account for virtually 100% of all IT spending growth. As more enterprises engage in digitally collaborative…

It was a busy day in San Francisco. OK, it’s probably always a busy day in San Francisco. But the second day of Cisco Collaboration Summit was definitely a busy one. Consultants and analysts toured centers of innovation, partners dug deeper into the announcements from Tuesday, and customers grilled…

Just a few weeks ago, I wrote about a Wainhouse review that evaluated the ease of use and deployment, and cost efficiency of the Cisco SX10 Quick Set for small group video meetings. I wouldn’t have thought when we introduced the SX10 a few years back that we would be able to do even more to reduce c…

It’s always nice to have your CEO stop by your event’s opening keynote. So it’s safe to say that Cisco’s Rowan Trollope had a pretty good day after CEO Chuck Robbins joined him on stage to say, “I fundamentally believe that you can’t build a digital business without collaboration.” And it’s a good w…

If you’ve ever tried to dial in to a conference call from the school’s carpool lane after dropping off your kids and ended up with the other parents honking at you while you tried to join, you won’t recognize Hollywood’s version of collaboration. On TV shows, no one is ever searching for a conferenc…