Cisco Partners

By now you’ve probably seen this statistic from SiriusDecisions: 80 percent of B2B customers say that customer experience is the most significant reason behind the decision to work with a particular provider. It’s also been reported that if a customer doesn’t see value within 90 days of purchasing a…

Although we don’t often publicly sing the praises of individual team members, we’re making an exception today to recognize Steve Cox, who was named this week to CRN and The Channel Company’s “100 People You Don’t Know but Should” list. The annual list recognizes the unsung heroes and under-the-radar…

Companies across all industries – from retail to healthcare to manufacturing – are focused on becoming digital businesses. And, according to Gartner, the percentage of enterprises that deem networking core to their digital initiative success will increase to over 75% by 2022. Cisco partners are the…

Many of us feel constantly connected through our cell phones, but a missed call or text isn’t the end of the world. Except for lawyers, every phone call matters. A major California firm was going through some issues with their phones. Their provider’s solution couldn’t keep up with their workload. A…

In its October 2016 State of the Connected Customer Report, Salesforce Research revealed that a whopping 80 percent of business buyers expect companies to respond and interact with them in real time, versus the 64 percent of consumers with the same expectation. It’s clear we’ve reached a tipping poi…

Once you have a digital strategy in place, it’s time to move forward and make it happen. Let’s explore the basics of digital marketing execution, from email marketing and social media marketing to mobile marketing and everything in between. Email Marketing With short attention spans and smart buying…

Unlike traditional marketing, digital marketing is more flexible and lets you tell your story on the range of channels that buyers frequent. You can start small by testing proven tactics like email nurture programs, paid advertising, and social media. Then you can optimize and scale your campaigns a…

Some things really are rocket science. Like the research astronomers are doing at the ALMA observatory in Chile. There’s only two of them though… on top of a mountain in the desert. Everyone else works in the processing center miles away. So, when ALMA needed an IT overhaul to support the data gathe…

I’d be willing to bet the first thing that popped into many of your heads is to go somewhere new or exotic. You’d be able to experience something life-changing and reflect on the past 25 years – all while continuing to grow and learn about one another. For Cisco and Dimension Data’s anniversary, tha…