Retail and Hospitality

Retail is an industry in transition. As customer expectations rise and personalized experiences become the norm, many retailers look to technology as a potential solution … but given the complexity of alternatives and numerous solutions, many retailers struggle with which technology to purchase. Whe…

NRF is over, and now is the time for retailers to focus on their investment choices. Join us on March 21 to learn more. If you attended the National Retail Federation (NRF) Conference this January – and perhaps even if you didn’t – you probably heard about the award-winning Cisco ToyBox A fully func…

What grabbed the attention of retailers at the National Retail Federation 2018? The shiny toys within Cisco’s ToyBox– which which served as a fully functional toy store displaying our various retail tech solutions– definitely caught some eyes. Discussions that took place within the booth and a…

With the National Retail Federation in full swing, the Cisco booth is bustling with visitors. The team has deployed its Toy Box – a fully functional toy store featuring solutions for seamless experiences among shoppers, store associates, managers, and IT teams. The Toy Box demonstrates how Cisco an…

The holiday shopping season is in full swing, testing the limits of your supply chain, workforce, and customer service. Above all, your customers remain at the center. Anticipating their needs and interests, and optimizing their shopping experiences – whether in a brick and mortar store, on a mobile…

In 2016, new records were set for online sales across Thanksgiving, Black Friday and Cyber Monday in the United States. In addition, the National Retail Federation reported that total consumers increased with 154.4 million people shopping over Thanksgiving weekend last year. Are you interested in he…

Back to school (BTS) 2017 is officially in the books, and retailers are getting ready for the upcoming holiday season. Now is the time to reflect on key lessons learned for retailers. This year’s back-to-school sales were projected to be the most successful in the last five years, with total combine…

The retail landscape continues to see disruption from changing consumer behaviors, and online disruptors, such as Amazon. Over 3,500 stores are expected to close this year and we are seeing decrease in store foot traffic of close to 6 percent per year. Visits to shopping malls went down 50 percent.…

You’ve probably been hearing a lot about blockchain in recent months. The technology offers new opportunities for better security for retailers, but so far it does not have a clearly defined roadmap or protocols. As of September 19, Cisco has co-founded the Trusted IoT Alliance, a consortium of 17 c…