Retail and Hospitality

Retail is an innovation game. But resources are limiting, and the need for ROI is constant. How does digital set the agenda for a CIO and what are their main concerns? And more specifically, how does the merging of LoB and IT priorities lend itself to the evolving priorities of a retail CIO today?…

Dear Retailers, It’s that time of the year, NRF 2019 is just around the corner! After the holiday breaks and New Year celebrations, before we know it, we’ll see one another in NYC’s Javits Center. Call me silly, but I love attending NRF. Meeting other retail-minded colleagues and friends to learn fr…

When we talk about retail we can’t have a conversation without mentioning the “store”. Physical retailing is still one of the most valuable components to the retail ecosystem – where brands can meet their customers and provide meaningful experiences, while increasing business operations. However, we…

Retail is moving towards a new digital model that is expedited by all the various digital technologies, IoT capabilities and consumer expectations taking the stage. However, many retailers are faced with unexpected hurdles and challenges during this process of change and transformation. Reason being…

Over the past decade, Cisco has partnered with organizations across sports and entertainment to reimagine the fan experience. From the Olympic and Paralympic Games in London and Rio de Janeiro to the largest concerts and music festivals, and hundreds of venues around the world, our technology has he…

Adding more digital and personalized experiences in the store opens the doors for new opportunities … and vulnerabilities. Digital transformation enables retailers to meet consumer expectations across all channels, but that means access and flow of highly valuable personal and financial data will al…

As Bonnie Raitt would say, let’s give them something to talk about! And, that is exactly what our retail team intends to do this week at Cisco Live! 2018 (CLUS) in Orlando. While planning for this week’s events, we intentionally placed innovation at the heart of our design process to encourage the t…

The Changing Face of Retail Although this has been an especially tough year for retail (3,800 stores closures to date, 12,000+ predicted), the importance of retail to the economic fabric continues to grow.  The total retail trade in the US exceeds 25% of the GDP while retail continues to be the larg…

Cisco Live (June 10th-14th at the Orange County Convention Center) is just around the corner. This event delivers hands-on experiences for attendees, and empowers them to learn what’s coming for the digital world, grow in their skillsets, and engage with new technologies. More than 1,000 educational…