Financial Services

January 7, 2016

FINANCIAL SERVICES

Five Strategic Insurance Business Imperatives for 2016

“One of these days the ground will drop out from beneath your feet One of these days your heart will stop and play its final beat One of these days the clocks will stop and time won’t mean a thing” “These Days”, Dave Grohl, Foo Fighters  As we kick-off 2016, the time is now for in…

December 16, 2015

FINANCIAL SERVICES

Mortgage Lenders Imperative – Engage Millennials

I am a millennial and my entire financial life fits in my front pocket. Whether I am setting up automatic credit card payments, paying a friend back for a dinner he paid for, making my monthly rent payment, or buying the latest Wall Street darling stock; it can all be accomplished with four or five…

November 19, 2015

FINANCIAL SERVICES

#CiscoChat Recap: No More Bankers’ Hours

How often do you bank? ? For me, it’s a few times a week, but more frequently when I have a few bills to pay. Today, digital technologies makes checking balances, transferring money and even depositing checks an “anytime, anywhere” process using apps and mobile devices. Banks and other financial ins…

October 30, 2015

FINANCIAL SERVICES

No More Bankers’ Hours: Join the Live Chat

“Bankers’ hours” started disappearing with the advent of ATMs in the 1970s and 1980s. Today, online and mobile access has made the transactional side of banking a 24/7, anytime, any place proposition. And that’s just the beginning. Innovative financial institutions and startups are also bringing dis…

October 22, 2015

FINANCIAL SERVICES

A New Model To Innovate in a Digital World

Becoming a digital business requires transforming literally every aspect of your company, including the way you innovate. Because digital business breaks down boundaries between industries and markets—think Uber—innovating within the walls of your organization doesn’t work any longer. The challenge…

October 16, 2015

FINANCIAL SERVICES

Please Hold: Your Wait Time is 4 Days

As somebody who avoids going into shops at every opportunity it was only natural that I reached for the laptop when we decided it was time to move to a new home. A mere 48 hours later an agent had visited our property, produced an advert which made us wonder why we were moving, leaving me to click a…

October 13, 2015

FINANCIAL SERVICES

The Branch: A Retail Bank’s Secret Sauce to Success

So This Guy Walks into a Branch… I like to think of myself as a tech-savvy consumer, and that includes my banking habits. That means that I rarely step across the threshold of my bank’s branch, since most of what I need can be accessed online, or via my bank’s mobile app. However, when it comes to c…

July 22, 2015

FINANCIAL SERVICES

Digital Payments Lack the Framework for Success…And That Needs To Change

Co-authored with Mark Kovarski In an era of constant technological evolution, our utilization of different technologies, including mobile devices, has had massive impact on the financial services industry. As a result, the industry is facing major disruption as new technology translates into new wa…

July 15, 2015

FINANCIAL SERVICES

How Banks Can Capture New Customers by Adopting a Digital Strategy for Mortgage Lending

Banks are experiencing market disruptors attacking from many angles. They’re facing competition not only within the financial services industry, but also from non-traditional banking institutions that are delivering new mortgage lending models and innovative digital services that provide the conveni…

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