Inside Cisco IT

March 12, 2014

INSIDE CISCO IT

How to Make Free Phone Calls at Work – 5 Tips from Cisco IT

Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money.…

March 5, 2014

INSIDE CISCO IT

Cisco IT’s Identity Services Engine Deployment: First Capabilities to Roll Out

Cisco IT is deploying Identity Services Engine (ISE) globally. ISE is a security policy management and control platform that automates and simplifies access control and security compliance for wired, wireless, and VPN connectivity. We’re running ISE 1.2 Patch 3 globally and evaluating Patch 5 for it…

March 4, 2014

INSIDE CISCO IT

Jabber Integration within Salesforce.com Boosts Productivity

Luca Felli From Lance: It’s as easy as dialing a phone … no, wait it’s even easier I dial the phone so often I don’t even think about it anymore: looking up someone’s phone number, and dialing their number into the phone – it’s second nature by now. But do it often enough in one day – or spend too…

February 26, 2014

INSIDE CISCO IT

How Does Cisco Keep Voice Costs Down?

How does Cisco keep voice costs down with our Unified Communications voice service?…

February 19, 2014

INSIDE CISCO IT

Domani inizia qui (Tomorrow Starts Here) – Cisco Live Milan!

I arrived in Milan for the annual Cisco Live conference for networkers and was immediately excited by the buzz the change in host city generated (from London last year) as well as opportunity that all 7,000 attendees had to learn about connecting technology architecture with business architecture to…

February 12, 2014

INSIDE CISCO IT

Inside Cisco IT Takes You on Our Security Journey

Would you jump on a horse without consulting someone else who is at least somewhat familiar with horses?  You know, like a cowgirl or boy? Probably not. At least not if you’re interested in staying in the saddle versus tumbling to the never-soft earth. While Cisco IT doesn’t have any expertise in ho…

February 5, 2014

INSIDE CISCO IT

The Internet of Everything: Are We Ready?

The Internet of Everything (IoE) is poised to change the world with extraordinary, wide-ranging implications. IoE will forge a new economy that is bursting with new market and business opportunities.…

January 22, 2014

INSIDE CISCO IT

Migration – How did Cisco IT get from Legacy PBX to Unified Communications?

There is plenty of reading collateral out on the internet that covers the “technology” side of migrating from a legacy voice system to IP Telephony and Unified Communications (e.g. Cisco Collaboration Systems Migration and the Cisco IT Migration Best Practice) but not much that covers the human aspe…

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. …