Inside Cisco IT
The Road to Unified Communications – Flexibility, Mobility, Simplicity
When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technolog…
Cisco eStore Launches Globally Today – Next Step in Driving Consumerization of IT at Cisco
Those of you who follow my blog know that one of our mantras at Cisco IT is to bring a more consumer-like experience to all of our IT services. We have made great strides in this area through our BYOD program that allows employees to bring their own mobile devices to work and with our productivity…
SDN and Network Programmability
In this video, Cisco Distinguished IT Engineer Jon Woolwine and I discuss Cisco IT’s approach to Network Programmability and SDN, describing some SDN-related use case solutions currently in development.…
How Does Enterprise IT Respond to Consumerization? To Mac, BYOD, and Whatever Comes Next?
There’s a new force changing the way Cisco IT operates, the way we plan and develop new services, and the way we support our employees. Consumerization is showing us how to help our employees to be more productive and more satisfied – if we can learn to listen and respond.…
Taking the Journey to Private Cloud Services
Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.…
Top 5 Insights from the Internet Summit #ISUM13
Fellow Cisco IT Blogger, Aaron Chiles, and I had the great fortune to attend the Internet Summit in Downtown Raleigh last week. For those of you unfamiliar with the awesomeness that is the East Coast and thus the Internet Summit – it is “the Southeast’s largest gathering of digital…
Cisco IT – Why So Many CUCM Clusters?
Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so many clusters?…
How a Cisco IT Team Uses the CITEIS Private Cloud
My team maintains and supports Cisco IT’s internal implementation of the Cisco WebEx Social collaboration platform. Cisco employees use WebEx Social for internal collaboration and knowledge sharing in online communities, and as a central repository for documents, videos, and other information resour…
How Close To Your Phones Does a CUCM Cluster Have To Be?
The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the pho…