service

December 4, 2018

SP360: SERVICE PROVIDER

Managing the 5G Telco Cloud

5G is poised to change the entire playing field for mobile service providers. The technology enables service providers to move away from competing on price to truly differentiating their services. In Asia Pacific, the Cisco VNI predicts that 5G will account for 1.4% of total mobile data traffic by 2…

Service and Social Impact: Cisco’s Global Service Week

This blog was guest-written by Kelly Petrich, Community Relations Manager at Cisco Service to our communities is part of who we are at Cisco. This core value was clearly demonstrated during our first ever Global Service Week in September. The campaign was an incredible success with nearly 5,000 empl…

December 10, 2015

RETAIL AND HOSPITALITY

3 Ways Santa’s Store Helpers are Making Shopping Easier this Holiday Season

Holiday shopping isn’t like it used to be. Retail sales associates – a.k.a Santa’s helpers – are taking on more than just ushering shoppers into fitting rooms and helping them check out. Today, their role more resembles that of a concierge. Here are three ways the role of the sales associate is chan…

October 24, 2014

SMALL BUSINESS

Product Transitions

We made it! It is Friday afternoon and the weekend is almost upon us. But before closing up shop, it is a good time to bring up some product transitions that we have going on. First off the wireless team has this update: The popular WAP4410N model is no longer available. There are options: The curre…

September 19, 2014

NETWORKING

Norway Looking to Lead in Customer Experience & Engagement

Norway’s longest running IT conference , IT-tinget concluded yesterday in the beautiful town of Tonsberg about an hour south of Oslo. The event has been running for 31 years now and is organized and run by Cisco’s partner Evry. This years theme is “#UserIsKing” , and Cisco hosted a special Retail Br…

September 18, 2014

NETWORKING

Powerful API’s Unlock Location-based Services

We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mort…

July 18, 2014

NETWORKING

Third Time’s A Charm: Cisco is a Leader in the Gartner Magic Quadrant for Wired and Wireless LAN Access Infrastruc …

Gartner has released their 2014 Magic Quadrant for Wired and Wireless LAN Infrastructure.  For the 3rd year in a row, Cisco is recognized as a leader in both vision and execution.  We believe this Gartner recognition is validation of Cisco strategy and investments for unified access, policy manageme…

May 30, 2014

NETWORKING

Getting Started with Cisco CMX 7.6 Analytics

First we rolled out the MSE tech blog series to give our customers an in depth look at the various features of the location-based technology behind Cisco’s Mobility Services Engine (MSE) and Connected Mobile Experiences (CMX) solution. Now, we’re kicking off a CMX Techtorial video series…

March 5, 2014

SMALL BUSINESS

Cisco Small Business Extending Services and Support in Latin America

Happy Wednesday! Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the be…