innovation

September 9, 2019

INNOVATION

Techno-Conservation Part One: A Symposium Bringing Together Conservationists, Technologists, and Academics

This blog was co-written with Dave Ward, SVP, CTO of Engineering and Chief Architect at Cisco “If you want to go fast, go alone; but if you want to go far, go together.” Proverb, believed to be of African origins. Two decades ago, I saw the immense potential in computer networking and th…

September 3, 2019

CUSTOMER EXPERIENCE

The Power of Culture and Social Purpose in Making Transformations Successful

Varsha Kanwar has seen the power of the right workplace culture. As chief of staff in Cisco’s CX Portfolio Product Development organization, she’s passionate about the “power of we” and how teams can make amazing things happen — if we share the right purpose.     Five ways to build powerf…

August 16, 2019

FINANCIAL SERVICES

Why modern banks are (still) investing in brick-and-mortar branches

Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank isn’t disappearing anytime soon. In June, JPMorgan Chase opened one of the largest branches in the country—a 12,500-square-foot emporium in Midtown Manhattan. Both Chase and Bank of America announ…

August 13, 2019

CUSTOMER EXPERIENCE

Walk a Mile in Their Rain Boots: The Innovative CX of 5G RuralFirst

  Just about every organization is looking to innovate. Making it happen? Not so easy. Stephen Speirs explains how to bridge the gap from a blank sheet of paper to a great customer experience (CX). An almost 20-year veteran of Cisco, Stephen is a former software engineer who now works in Cisco…

July 30, 2019

INNOVATION

One Year in the Life of Voice: An Interview With Voicea CEO Omar Tawakol

Omar Tawakol is Chief Executive Officer of Voicea. Prior to Voicea, Omar Tawakol was the founder and CEO of BlueKai which built the worlds largest consumer data marketplace and DMP. Oracle acquired BlueKai in 2014 & Omar served as the SVP & GM of the Oracle Data Cloud. Omar earned an MS in C…

July 29, 2019

COLLABORATION

Collab Hacks 2019: Innovation Starts on the Inside

Innovation Into Reality In the fast-paced world of technology, moving quickly with new ideas is a key. But how do we do this? Everyone has had a great idea at one point, but execution doesn’t always follow. Perhaps you thought of something interesting but don’t have the background to develop it or y…

July 23, 2019

INNOVATION

Building a Global Community of Innovators

Innovation is often just a buzzword in large corporations. It is driven by various factors including new and changing customer needs, technological developments, policies and laws, competitor activities and societal changes. More than ever before, innovation leaders have to put an extra effort into…

July 17, 2019

DEVELOPER

#CiscoChat LIVE: DevNet Network Automation Exchange

Happy New (Fiscal) Year, Cisco! We are kicking-off Fiscal Year 2020 with a special #TeamDevNet #CiscoChat LIVE! featuring: Bill Hentschell (@BHentschell) John McDonough (@johnamcdonough) Patrick Rockholz (@patrickrockholz) …and moderated by yours truly (@silviakspiva). The #CiscoChat LIVE! will be o…

Cisco at ISTE19: Empowering the Next Generation of Problem Solvers

The 2019 International Society for Technology in Education (ISTE19) event convenes this week to bring together a community of educators looking to learn about new technologies that can help solve challenges in the classroom. Having been an educator in a previous life, I am always excited to meet wit…