gsx
Welcome to the Pressure Cooker: How Will You Perform?
I learned a lot from my friend and Cisco’s former CEO, John Chambers, and he would always tell me: “You learn the most about people when they are under pressure.” It’s a fascinating personal and professional development question: how will you react to pressure, pressure so intense it makes your hea…
Living By Cisco’s Principles
You never know who you’re going to meet, or what reminders are out there for you with each new day. While attending this year’s GSX (Cisco’s annual sales conference) in Las Vegas, I stepped into a hotel elevator and met an elderly woman. We shared a smile, and she followed it up with a question – “A…
Cisco Logo Love? Yeah. It’s on My Head.
You know what’s great? Finding new things I love about my job at Cisco, even two years into being a field SE on the Global Service Provider team. Most of my career prior was built using Cisco technologies, but it never dawned on me during my many visits to the Cisco campuses that I could be working…
How I Found My Cisco Family
In early June – right in the middle of Q4 – I got one of the most earth shattering phone calls that a person could receive…my mother had passed away. In a moment that is a complete blur, I had no words. There was no plan for this. I had no idea what to do. I just remember falling to the floor…
Social Media for Sales
Let me start by clarifying that this has nothing to do with buying or selling on social media. I am not a fan of the phrase “social selling”. This is a summary of what I have learned in my decade as a Marketer within Sales Enablement.…
Accountability for the Digital Customer Experience
Cisco dCloud is moderating the #CustomerExperience #CiscoChat on August 22nd – so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between “customer-facing” and “non-customer-facing” becomes increasingly blurred. Visiti…
The eStore Vision Has Become a Reality! A Single Storefront for IT Services
Today’s blog post is by a guest author, Adel du Toit, who is currently spearheading the effort by Cisco’s internal IT organization to deliver IT-as-a-Service internally, dubbed the Cisco IT “eStore.” Recently, the eStore team took home multiple awards, you can read more about that here. (If you’re n…
Connect, Recognize, and Motivate: Cisco’s Global Sales Experience (GSX) 2012, Part Two
In my previous blog post I discussed the format of GSX (Cisco’s annual global sales meeting) and tactics deployed to listen to, engage with, and motivate the audience. In this blog post I am going to dive into new approaches we took to enable peer networking and team appreciation. Enabling meaningfu…