Articles
Cisco Wins: Turning Career Skills into Parenting Skills
How many of us can say that we’ve taken skills learned at work and transformed them into lifelong lessons within our home? One of the most valuable elements of our Cisco culture is that we’re encouraged to grow and to continue learning, and because of that nudge from my manager I was able to teach m…
What We Learned About #CustomerExperience At Our #CiscoChat
When the dCloud team (@ciscodcloud) moderated the August 22nd #CiscoChat about #CustomerExperience, we asked some simple questions and got some complex, well thought out answers. One thing we learned is that people love to talk about the #CustomerExperience, at Cisco and beyond! Here are our questio…
Accountability for the Digital Customer Experience
Cisco dCloud is moderating the #CustomerExperience #CiscoChat on August 22nd – so we spent some time thinking about the Customer Experience and our role in it. With the advent of social media marketing, the line between “customer-facing” and “non-customer-facing” becomes increasingly blurred. Visiti…
From #TechWriter to #TechIcon
How To Be A Nimble Dinosaur On Twitter I think there are a lot of people like me at Cisco. I’m 49 years old, and the house I grew up in didn’t even have a computer. Now I’m a Technical Writer for the dCloud Data Center & Virtualization team, which means that I write about complex Cisco technolog…
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