eStore
Agile in Action – eStore and Minimum Viable Product (MVP)
We are hearing so much about Agile and Fast IT at present and so I wanted to share an example of a key Agile concept in action within Cisco IT – that of ‘Minimum Viable Product’ (MVP). This simple yet powerful concept empowers you to get your product out into the marketplace as qui…
The eStore Vision Has Become a Reality! A Single Storefront for IT Services
Today’s blog post is by a guest author, Adel du Toit, who is currently spearheading the effort by Cisco’s internal IT organization to deliver IT-as-a-Service internally, dubbed the Cisco IT “eStore.” Recently, the eStore team took home multiple awards, you can read more about that here. (If you’re n…
Four More Awards for the Cisco IT Team and Cisco Prime Service Catalog
The Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, is no stranger to awards. Earlier this year, the Cisco IT eStore ranked in the InformationWeek Elite 100 and was nominated a finalist for the Consumerization of IT in the Enterprise (CITE) award. If yo…
eStore, A Winning Digital Strategy
Earlier this month, we received some great news. Cisco ranked 25th on the InformationWeek Elite top 100 leading-edge IT organizations. Our ranking is a clear result of how we are embracing mobility, analytics, and cloud technologies to cut costs, boost productivity, and essentially, provide the best…
Enterprise Mobility and the Award-Winning Cisco Prime Service Catalog
We are proud to announce that the Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, was honored (and ranked #25) in the InformationWeek Elite 100 awards this week – as one of the most innovative uses of business technology in 2014. You can read more about…
The Cisco IT Story: ITaaS with Cisco Prime Service Catalog
We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies. One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog a…
Introducing Cisco Prime Service Catalog version 10.0
I’m excited to announce the recent release of our next-generation service catalog software, Cisco Prime Service Catalog version 10.0. (Click here for a larger image.) As previously introduced in my colleague Song’s blog post, Cisco Prime Service Catalog is an industry-leading IT service catalog sol…
Introducing the Cisco IT eStore and a Service Catalog for BYOD
Cisco IT has always encouraged employees to use the tools that help them work most efficiently from anywhere on any device. As the range of IT services we offered has increased, we noticed that the process of acquiring the various tools became complex and confusing. We had a number of different inte…
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