Cisco Prime Service Catalog
Protecting Your Border or Offering a Service to Others? Part 1
In the previous posts (1 and 2) we talked about how technical innovation (in networking and containers) can address an operational challenge involving different stakeholders within an organisation. In the next two starting today, we zoom out to see another pattern of dynamics between business and IT…
Steria Group : 5 Years of Cloud Business Expansion with Cisco UCS
As we have been celebrating over the past weeks the Cisco UCS 5 year anniversary, here is another great example of an enthusiastic customer and partner . Steria has been amongst the early adopters of Cisco UCS in 2009, as the IT organization was looking for innovative solutions. 5 years after the in…
Introducing the Cisco IT eStore and a Service Catalog for BYOD
Cisco IT has always encouraged employees to use the tools that help them work most efficiently from anywhere on any device. As the range of IT services we offered has increased, we noticed that the process of acquiring the various tools became complex and confusing. We had a number of different inte…
Introducing Cisco Prime Service Catalog – Focusing on User Experience
When was the last time you turned on your new gadget, opened an app, or logged onto a website and found that you needed to attend a training course before you could use it effectively? At times, we in the IT industry fall into the trap that we need the most advanced technical capabilities. After al…