Today’s blog post is by a guest author, Adel du Toit, who is currently spearheading the effort by Cisco’s internal IT organization to deliver IT-as-a-Service internally, dubbed the Cisco IT “eStore.” Recently, the eStore team took home multiple awards, you can read more about that here. (If you’re n…

The Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, is no stranger to awards. Earlier this year, the Cisco IT eStore ranked in the InformationWeek Elite 100 and was nominated a finalist for the Consumerization of IT in the Enterprise (CITE) award. If yo…

I recently wrote a blog post about Steria, one of our Cisco Prime Service Catalog customers (you can also read their case study here). Today, I’m proud to introduce another case study on an IT service provider customer using Cisco Prime Service Catalog: Atos. Atos Societas Europaea (SE) is a global…

We are proud to announce that the Cisco IT internal implementation of Cisco Prime Service Catalog, dubbed the Cisco IT “eStore”, was honored (and ranked #25) in the InformationWeek Elite 100 awards this week – as one of the most innovative uses of business technology in 2014. You can read more about…

We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies. One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog a…

I’m excited to announce the recent release of our next-generation service catalog software, Cisco Prime Service Catalog version 10.0. (Click here for a larger image.) As previously introduced in my colleague Song’s blog post, Cisco Prime Service Catalog is an industry-leading IT service catalog sol…

I’d like to share with you some insights from the recent deployment of Cisco Prime Service Catalog from one of our customers: Steria. Steria is a leading provider of IT-enabled business services with 20,000 employees worldwide. Steria serves private and public sector organizations across the globe –…

Let’s face it – data center network management is a complex ordeal. IT infrastructure is even becoming more complicated as network virtualization, VM mobility, multiple networking models, multi-tenancy, hybrid cloud environments, and networking scalability evolve. But luckily for network admins, the…