collaboration

For many of us, the process of getting to and from work can create frustration that resonates all day long. Do the following daily obstacles sound familiar to you? 6:15 a.m.: Wake up, feed dog, make coffee, shower, make up, style hair, dress for the office 7:30 a.m.: Drive, sit in traffic, stop by…

For those following trends in the software industry, Continuous Delivery (CD) has been all the rage. What is it? Simply put – continuous delivery is the ability of a SaaS application to push new software into production multiple times per day. Typically, only the cloud software components are update…

“Collaboration” usually means “people working together productively by sharing voice, video, and data”. Inside Cisco, the standard idea of Collaboration includes a lot of IT Technology, like: all voice-based Unified Communication (that is, all IP Telephony from hardware and software phones, and all…

Today’s announcement of Cisco Spark is about much more than a new app for team collaboration. It is about the modernization of businesses from traditional organizations to next-generation or agile enterprises. Rowan compares this change in the way people work to the beginning of a revolution. I thin…

Today’s companies must evolve or face extinction. If they stand still, they’ll die. Pretty dramatic, I know, but that’s the reality. Forty percent of Fortune 500 companies will no longer be around in 10 years[1]. Companies in every industry know they need to move faster and innovate quickly to survi…

My biggest take-away from today’s set of announcements? Customers just cannot get enough of Cisco video collaboration products. Our new Cisco TelePresence MX800 Dual, for example, was not a planned product. But after experiencing the vast, single 70-inch screen of the original MX800 (now called MX80…

Contact centers have always been awash in data and data crunchers. But based on progress in data science, there is a renewed focus on analytics and how you can use it to differentiate your customer engagement strategy. When competitors offer similar products and use comparable technologies, your cus…

Kenny Chen We’re always looking for ways to improve the experience at Cisco tradeshows and other events. There’s free Wi-Fi. And attendees can download the Cisco Events app (powered by GenieConnect by Lanyon) for information about all global events. This includes conference agendas, surveys, intera…

When we launched Project Squared in November of 2014, one of the things that was really important to us was to listen to our customers, and to use the things we heard to adjust the experience. We established several “listening posts” – ways for us to get feedback. Analytics and metrics were one way.…