collaboration

The explosive growth of mobile offers the greatest opportunity for contact centers. If the consensus among those at ICMI’s Contact Center Expo and Conference is any sign, mobile is the place to focus. But while there’s consensus about mobile, there isn’t consensus on a standard definition of mobile…

Many of the products that make up the Cisco collaboration core infrastructure are “best-in-class” solutions that deliver significant benefits in their own right. Used together, their benefits become amplified. Together, they create a comprehensive and powerful end-to-end collaboration solution. Desi…

Cisco Live in San Diego is fast approaching. Here in the world of Cisco Collaboration, we’re getting ready to share all our latest and greatest products and content with you. Meanwhile, we’re making sure we have our official boothwear, slideware, and convention-center footwear ready to go. I challen…

After too long, business is becoming more immediate and visual. Think of it this way – a couple of thousand years ago business was often done in a market place or trading post, face to face in person. Technology meant supply lines and trade was able to extend geographically so business had to be con…

We’re accelerating the speed at which we generate, test, and bring ideas to market. New digital work styles with social platforms, mobility, cloud, and video conferencing allow us to move faster. To stay competitive and agile, companies are knocking down boardroom walls — physically and virtua…

Imagine if you will, a company hosting its first-ever global sales meeting – online. Virtually connecting 140 salespeople in 12 countries and as many time zones. It could have been a nightmare, but the meeting went off without a hitch. How? Well, let’s start with Cisco Unified Communications Manager…

So, you’ve decided to introduce a collaboration solution to your organization. You’ve thought about the benefits you want it deliver: flexibility, expandability, and interoperability. And you want the user experience to be easy enough for everyone to use — not just the engineers or executives.…

I thought I’d spend a few moments to share a little about what we’re working on in the Cloud Collaboration Technology Group at Cisco. Simplifying collaboration has been top of mind. But it’s been evident that we needed to think about it differently this time. There is a new type of worker that has e…

Cisco has been on a mission to make collaboration super-simple. From our video devices that require no user’s manual, to our cameras that sense and automatically adjust when the speaker suddenly stands and walks to the white board, we’re paying attention to the details; we’re making collaborating le…