collaboration

We caught up with Andrew Miller, Sr. Sales Engineer from Bit Stew Systems at Cisco Live this year. Bit Stew is a Cisco partner that focuses on the analytics space with a platform that they call ‘Software Defined Operations for the Industrial Internet’. Their solution works with Cisco IOx on a number…

Customers are interacting with organizations in many different ways – from voice to email, chat and social media – using a variety of devices including smartphones and tablets. Many organizations are still figuring out how to deal with the evolving customer who is using any channel, any device…

A few weeks ago, we brought a video crew up to the Cisco Spark office in San Francisco. We asked product managers Taylor, Renaldo, and Eric to show us Cisco Spark and chat about product development. Given Taylor is a former Stanford football player, Eric used to do standup comedy, and Renaldo is jus…

I caught up with Danilo Ribeiro, Strategic Alliance Program Manager from OSIsoft, at Cisco Live recently, and shot a video of the OSIsoft demonstration he was showing. In the video, Danilo talks about Fog Computing and thermal imaging analytics at the edge using the OSIsoft PI System and Cisco IOx.…

To see the growing role that technology is playing in law enforcement, all we need to do is turn on the news. From the growing call for police body worn cameras to the lack of physical security surveillance capabilities in an aged correctional facility system, there is an increased demand for law en…

Whatever new technology comes out, it seems that the number of emails we get every day only continues to rise. Well, not everywhere. On my last birthday, I received wishes from 65 sources: 58 from friends through Facebook and the remaining 7 from the financial institutions that I deal with (all auto…

As I mentioned in my last blog: “Cisco Live Hosts Enhanced Cisco Collaborative Operations Solution Demonstration“, Cisco Live excited many delegates this year, and one of the highlights was indeed the World of Solutions. I talked about how the industrial section of the ‘Cisco Campu…

This week I had a great opportunity to participate in the first ever Tech on Deck with Robert Scoble and Scott Jordan. Tech on Deck is being broadcast from SCOTTeVEST’s headquarters in Ketchum, Idaho, which happens to be a mile away from Sun Valley where the annual Allen & Co. Conference is taki…

I love hearing customers talk how they’ve conquered communications challenges using our technology. It’s exciting to be a key part of their journeys and successes. A recent conversation with such a customer affected me in a powerful and personal way that I haven’t stopped thinking about it. It was l…