collaboration

Tuesday was predictably exhausting. My Fitbit logged more than six miles (which means I did, too) and my brain can’t count how much information I absorbed. (Is there an app for that?) While the keynotes and innovation talks didn’t focus specifically on Collaboration on Tuesday, it was ev…

Although Deakin University in Melbourne, Australia is relatively new in terms of universities (it was founded less than 50 years ago) they have made significant achievement in this time in reaching the the top 3% of rankings in higher education institutions worldwide. Critical to the university̵…

And we’re off! With 28,000 people attending in via three locations in Las Vegas and nearly 100,000 tuned to the online broadcast, Chuck Robbins had the attention of a lot of people today. No need for a gradual start — although Robbins did question the wisdom of morning keynotes (especially in…

Cisco’s Global Retail team announced a new paper at the Cisco Live show in Las Vegas from Cisco and our retail research partner PSFK, Inc. “The Future of Retail” report supplement defines ten pillars of customer experience, showing how brands, retailers, and solution providers are finding new ways t…

If there’s one thing I can say about the Collaboration Technology Group (CTG), it’s that no one ever seems to sit still. There’s always something new coming along, in the works, and on the roadmap. And with multiple product areas coming together within CTG, it may sometimes feel like a blizzard. On…

Technology is changing the face of business as we know it. The old guard is on its way out. That’s not particularly shocking news. But over the next five years, digital disruption will displace 4 of the top 10 incumbent industry leaders for any given industry according to The Global Center for Digit…

Regardless of where you are in adopting collaboration technologies, we’re focused on delivering what works best for your needs. Since starting with VoIP, we’ve expanded our portfolio’s depth and breadth. We continue to lead in the enterprise voice space, with a worldwide market share of 39%, b…

We did it again! Gartner recently published its annual Magic Quadrant for Contact Center Infrastructure, Worldwide report. And for the fifth year in a row, Cisco is positioned highest in “Ability to Execute.” Gartner bases Ability to Execute on several criteria, including the breadth, qu…

My role has always involved connecting with external partners and suppliers. Not knowing what platforms they used for video conferencing created a challenge, and often resulted in using an audio-only bridge. This meant I couldn’t see the people I was meeting with, and there was no opportunity to sha…