Cisco Partner
Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019
“There is no version of our Customer Experience future without our partners” Many of our partners are optimistic about the opportunities that lie ahead with Cisco Customer Experience. They understand that lifecycle accelerates customers’ success and is our largest joint opportunity. However, they a…
Boost your marketing skills with our 4 new eBooks
We know you want simple yet powerful tools to make marketing with Cisco easier. So, we rolled up our sleeves and got to work creating new resources for our partners. Today, I’m excited to unveil the latest tools in our toolbox: marketing eBooks. These eBooks are a brand-new addition to our Marketing…
If You Hate Spoilers, Don’t Read This Blog
Cisco’s Partner Summit is right around the corner, and I’m looking forward to sharing what’s coming in 2020. In the meantime, are you curious about whether we delivered on our commitments at our last Partner Summit? What We Told You: We Will Recognize and Reward New Capabilities What We Did: Our com…
A Call Center with more Bang for your Buck
Partner Success Story When your goal is to help people take care of their finances, you need fast, trustworthy solutions. That’s precisely what Mcredit offers—but until recently, the Vietnamese consumer finance company did not have a speedy, reliable call center to match its user-friendly offerings.…
Customer Experience Partner Insights
Digitization, AI, Cloud and Big Data are just a few of the many trends in the IT industry that are driving the Partner evolution in delivering a new customer experience (CX). This transformation includes changes to the business models, technology practices and skillsets that partners have to embrace…
Uniting Technology and People to Care for our Elders
Partner Success Story Having the support of a close-knit community is more important than ever in the golden years of life. At Blue Haven Aged Care, nestled near Australia’s coast in New South Wales (NSW), the retired and elderly enjoy a high level of camaraderie and care in its residential communit…
How an IT Upgrade can Touch Patients’ Lives
Partner Success Story To set the stage for health and healing, it’s essential to make a human connection. No one knows this better than the caregivers at Jersey Community Hospital in Jerseyville, Illinois. It’s a small community, and one in four people who walk in the door are someone they know. So…
Perform, Transform… and Protect!
By now, you have heard me talk about how we’re helping partners “perform and transform” in their businesses, ensuring they’re meeting today’s business goals while also evolving to capture new revenue streams and help our customers in new ways. Our partners are much more than a route to market — they…
A Year-Round Commitment
A couple of items come to mind as we publish this blog on the last day of September. First, it marks the end of the United States federal buying season. A time of utmost importance to many of our Federal partners in the United States, as well as Cisco. Second, many of our partners run their business…