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Companies are facing a major shift. Workers are spread around the globe, innovation at speed is critical, and it’s hard to attract and retain the best people. Employee engagement with customers is paramount, and their customers are buying experiences — not just products anymore. Instant,…

In my last blog, I talked about how Cisco Webex Teams supports your modern-day work experience. I highlighted how Webex Teams delivers a best-in-class messaging, meeting, and calling experience. Now, I want to talk about how we took Webex Teams a step further. This week, we launched the Cisco Webex…

This week, we unveiled some new, innovative features that automate and simplify steps in the meeting process, so you can make the most of your meeting time. We want to improve the meeting experience for everyone — from the host, to your attendees, and even IT. Our goal is to help make meetings smart…

Artificial Intelligence, Cloud Analytics, and Collaboration Create Cognitive Experiences in the Contact Center Every interaction between your contact center agents and your customers is a reflection of your brand – positive, negative, or neutral. According to a study by PwC, in the U.S. one bad expe…

Collaboration Administrators have an unenviable job. Not only do they have to cater to demanding end users who want the best experience, they also have to deal with other functions in a typical IT organization – such as – legal, security and compliance. Often, requirements from those functions are a…

It seems like Enterprise Connect 2019 was just yesterday. It’s hard to believe three months have passed since we launched our most powerful cloud calling solution yet, Cisco Webex Calling, to meet the demands of the mid-market businesses and large enterprises worldwide. The Webex Calling solution is…

The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration that incorporates artificial intelligence with the right context with the right people to foster deeper human personalized connections. The past couple of decades…

The market consideration and adoption of software-defined WAN represents the largest WAN transformation in recent history. Organizations are turning to SD-WAN to improve connectivity, reduce costs, and simplify management at their branch locations. In fact, a recent research study from the Enterpris…

We’re here to help you turn technology into your business outcomes, whether you’re leaping into the unknown with a bold new idea, or revamping mission-critical infrastructure in flight.   We help you do it faster, with less risk and greater efficiency, so you get the results you envisioned.   …