Financial Services
Chatbots: The Next Wave of Financial Services
One of the biggest frustrations in the financial services industry for both customers and employees are the multiple channels, handoffs, paperwork and processes that it takes to complete a complex transaction such as a new account opening, mortgage, insurance claims processing, etc. From a customer…
Ransomware Lessons for the Financial Services Industry
As long as there have been banks, there have been bank robbers. In the past, bank robbers may have held up bank tellers at gunpoint. Today, threats are less visible—but just as frightening. This weekend’s massive ransomware attack demonstrated just how pervasive, far-reaching, and devastating a cybe…
April 18th #CiscoChat: With cybercrime on the rise, is your financial institution secure?
As more and more businesses make the shift to digital, questions of cybersecurity continue to arise. This is especially true in industries that have a lot at stake — industries like financial services. As digital transformation rapidly takes hold, how can financial services companies keep up? What c…
Will your financial institution make the championship game?
As we enter the second week of the 2017 Men’s NCAA tournament, it may surprise you that my bracket is still holding strong. Even with #1 Villanova and two #2 seeds Duke and Louisville cracking under the pressure. I will concede I didn’t see #3 seed FSU decide to lay a complete 66-point egg in their…
It’s Time to Fill Out Your Bracket! Is Your Financial Institution a #1 Seed?
It is estimated that during the next three weeks leading up to the NCAA Championship game on April 3rd, that more than 70 million Americans will fill out a tournament bracket. According to estimates released by the American Gaming Association, nearly $10.4 billion will exchange hands due to overwhel…
Digital Disruption in Financial Services: A Surprising 1-2-3 Connection
It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at im…
Defining Transformation in Wealth Management
Over the past several years, tech startups have emerged and disrupted all areas of the Financial Services industry. Wealth Management is no exception. A recent study by Roubini ThoughtLab in partnership with Cisco and 16 prestigious firms gave us deep insights into this disruption. The study highli…
January 25th #CiscoChat: Insurance for the Digital Era
From cloud and mobile proliferation to smart cities and the Internet of Things (IoT), today’s digital technologies touch and influence nearly every aspect of the way we live and work. The insurance industry is no stranger to the impact of digital transformation. In the last few years, insurance comp…
Disruption in Insurance
The insurance sector is being disrupted at a feverish pace. Disruptive startups never just settle for improving the current way of doing things. Instead, they focus on rapidly changing the game entirely. There are no insurers exempted from this; as digital and new technologies are creating disruptiv…
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