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How Mid-Sized Companies Build Relationships I recently read a great article that talks about how midsized companies can take advantage of slow periods to visit customers, partners, and others to better understand their needs. Building relationships over distances doesn’t have to be impossible.…

When it comes to career development, time is a currency that must be spent wisely. I myself am a full-time dad, a full-time network engineer, and that leaves little time for personal endeavors. However we must still allocate time to develop our skillsets outside of work. Here are some tips for doing…

We have only seen a glimpse of what Internet of Everything (IoE) has in store for the planet. The change is much bigger than technology alone. The new IoE economy will profoundly affect people, things, data, and processes. Find out more in this short video, based on my article, The Internet of Every…

For the seventh year in a row Cisco was positioned as a leader in the August 2014 Gartner Magic Quadrant for Unified Communications. In the accompanying Critical Capabilities for Unified Communications document, published July 2014, Cisco also received the highest ratings in Full UC with Strong Tele…

I have to envy my colleagues in the Cisco IT ACE program: they get to play with the latest toys.  For several months now they’ve been playing with the newest Cisco releases of video phones while the rest of us looked on. Just recently though, they’ve started showing up on Cisco desks – lots of desks…

We recently attended PegaWorld in National Harbor, Maryland, on June 8-10. The conference focused on how businesses today must adapt to technological innovation and utilize new solutions that deliver business agility and empower organizations so they can rapidly close execution gaps and seize new op…

Cisco TelePresence is designed to create a virtual reality, to make you feel like you’re face-to-face with people, no matter how far away you are in the world. That used to take a lot of complex, standardized, in-room design, color, lighting and deployment. We had to custom-build the rooms, put in s…

Unless you’ve been living under a rock for the last two weeks, you know that the FIFA World Cup is in full swing. Stakes are higher than ever as we move into the semi-finals with more and more people tuning in to cheer on their favorite futbol teams. In fact, FIFA just released a media release…

Northern Kentucky University is among the fastest growing universities in Kentucky. It hosts over 15,000 students with about 13,000 undergraduate and 2,000 graduate students. The goal of the wireless program at NKU is to provide secure, robust and ubiquitous wireless access throughout the campus, bo…