unified communications

The Internet of Everything (IOE) is a hot topic in the technology world. It has become a common theme that is getting press everywhere as CIOs look to move their respective companies into the future and stay ahead of the competition. Presently technology allows you to connect everything from your re…

Recently, I have been reading about organizational evolution. There are some great articles and insights out there, but the common theme running through all of them is that we face an unpredictable future and we need to be agile. The pace of change is accelerating, and the modern agile organization…

Lately we’re hearing a lot about the end of traditional workplace hierarchies. Organizations expect employees to do more within smaller teams, and to do it faster. People want the freedom to rapidly move between projects and to collaborate with others inside and outside their organizations with fewe…

Video is the New Audio at Cisco. That’s an audacious statement for a guy who started working in the Bell system about 30 years ago. The New Audio? Audio sets a standard that is pretty hard to beat. Audio telephony has been around for almost 140 years. (The first major phone system was started in 187…

We use a lot of video at Cisco. A recent tally shows that Cisco totals over 24,000 video calls every day, which raises a pretty big question: why do we use so much video at Cisco? //…

How can a global company make the most of its talent all over the world? How can teams of people collaborate productively no matter where they live and work? While email helps and phone calls help even more, video is critical. Cisco IT supports our global teams with a successful integrated suite of…

For the seventh year in a row Cisco was positioned as a leader in the August 2014 Gartner Magic Quadrant for Unified Communications. In the accompanying Critical Capabilities for Unified Communications document, published July 2014, Cisco also received the highest ratings in Full UC with Strong Tele…

The World energy demand will be 41% higher in 2035 with India and China accounting for half the growth. The development of renewable energy sources ranks as a key responsibility for the top economies in the world. India, as one of the top 5 emitters of greenhouse gasses, has prioritized the developm…

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.…