unified communications

Cisco positioned highest in “ability to execute” among Leaders in the first ever Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America. Many midsize organizations are seriously exploring solutions to replace maxed-out, expensive-to-maintain, and/or end-of-life PBXs…

In the world of Fast IT, the “Cloud” is a hot topic and standard conversation in roadmap meetings across all IT domains. Unless you have been away on a spiritual retreat with monks in a cave for the past year, it has been a subject that you could not have avoided. “When will it be available”? “How f…

Just before setting off for Cisco Live I heard an economist on the radio talk about the relative performance of leading countries. The key measure was productivity: GDP per worked hour. Certainly historic outcomes are important but they do tend to provide a historic view. As we accelerate into the d…

Did you know… There are so many attractions in Orlando that it would take the average traveler 67 full days to experience every one of them? If you ate breakfast, lunch, and dinner at a different Orlando restaurant every meal, it would take you five years to eat at all 5,300+ of them? We’ve packed…

The games have begun! It’s the official start to Cisco Live 2015 here in sunny San Diego. I started my morning with digital calisthenics to prepare my digits for the keyboarding ahead. And it was a good thing I did because there was plenty about which to tweet. If you’re looking for the…

When we talk to customers about collaboration and communication, we ask how they work today. Then we ask how they’d like to work in the future – and what tools and capabilities they want. Sometimes the things they want are simple, sometimes they’re more complex. But we take them all seriously – and…

So, you’ve decided to introduce a collaboration solution to your organization. You’ve thought about the benefits you want it deliver: flexibility, expandability, and interoperability. And you want the user experience to be easy enough for everyone to use — not just the engineers or executives.…

Collaboration is all about enabling diverse and distributed team members, both inside and outside your organization to effectively communicate, share information, and work toward a common goal. The benefits of collaboration show up as: Productivity gains Better and faster decision making Improved c…

My previous blog post considered enterprise agility and our individual responsibility to take some level of ownership by being more present and connected. This week at UC Expo in London I met many industry colleagues, and it sparked off some interesting conversations. Two themes emerged that made me…