unified communications
Cloud: Are you confused, convinced or converted?
If you are in some way connected to the Information and Communications Technology (ICT) industry, you probably have an opinion on cloud-based services. The past couple of years have seen a frenzy of activity in the business to business cloud services with manufacturers, service providers, and users…
The Application Economy
To read the first part of the Network Matters blog series that discusses how an architectural approach to mobility is essential for the Future of Mobility, click here. To read the second part of the series that focuses on how IT leaders can rely on a network to simplify the process of onboarding new…
Mobile Network Opportunities for Service Providers
To read the first part of the Network Matters blog series that focuses on how IT leaders can rely on a network to simplify the process of onboarding new mobile technology, click here. To read the second part of the series that discusses how an architectural approach to mobility is essential for the…
Why Has the Journey to Cloud Been Slow for So Many Clients?
This is the fifth post in a series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring respo…
Cisco IT – Why So Many CUCM Clusters?
Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so many clusters?…
A Powerful Network Simplifies Adoption of New Mobile Devices
It’s a critical time for enterprise IT as new mobile devices from Apple, Samsung and Google enter the market and operating systems are updated almost weekly. Apart from the new color and form factor options, this round of new technology features new operating systems and a proliferation of app updat…
How Close To Your Phones Does a CUCM Cluster Have To Be?
The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the pho…
Perceptions and Benefits of Employers and Users in UC&C
This is the fourth post in a series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring resp…
UC and Video – Phones of the Future
What will phones in the future look like? If our experience at Cisco is any guide, there will be more and more phones, and they will look like almost anything. They will all have two things in common: they will all bring people together – and they will do it with voice and video. Always video. Th…
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