collaboration

August 16, 2018

COLLABORATION

Webex Teams SDK for Android

What a whirlwind few months it’s been for the Cisco-Google partnership! It hasn’t even been a full year since we first kicked things off, but we’ve already come up with so many ways to enable customers like you to tackle some of your biggest challenges. We’re helping to drive flexibility, simplicity…

August 15, 2018

COLLABORATION

Introducing the New Webex Meetings in DevNet

At Cisco, we’re dedicated to providing the best experience for our customers as well as for the people who make technology work at its fullest potential—our developers. If you were at Cisco Live, you heard the incredible momentum that our DevNet community has had in the recent timeframe, reaching 50…

August 14, 2018

COLLABORATION

Send Cisco Collaboration to SXSW 2019

For more than 30 years, SXSW has brought the best of the entertainment scene together with a cross-disciplinary professional conference in Austin, Texas. And in 2019, Cisco envisions that collaborative meeting of the minds at the conference including…well, intuitive collaboration technologies. This…

August 13, 2018

COLLABORATION

Improve Retail Experience with Collaboration Technology

The way consumers buy and retailers sell is evolving rapidly. Both online and offline, retailers are embracing a data-first strategy toward understanding their customers. Data and analytics are an increasingly important element of retail landscape. Retailers have reaped the benefits of analyzing st…

August 3, 2018

COLLABORATION

User-Led Product Design

Voltaire wrote ‘Perfect is the enemy of the good.’ Today, we say ‘Done is better than perfect.’ As a product manager, I take a ‘done over perfect’ approach to ensure that our teams deliver products to our customers in a timely manner. We do not delay by trying to reach an unattainable state of…

August 2, 2018

PARTNER

Hello to Hi-Tech House Calls

How can we help medical professionals see more patients? A major southern hospital needed to find an answer. They couldn’t find enough doctors and nurses to cover their growing number of patients. And to make it even tougher, they were combining two goals: rural outreach and state-wide coverage in s…

July 25, 2018

COLLABORATION

Future of Work with Cisco and Google

Cisco and Google, two strategic technology partners to 21st Century Fox, announced a new era of the partnership on the future of collaboration. Paul Cheesbrough, CTO at 21st Century Fox, interviewed me and David Thacker, Vice President of Product Management at Google, to find out more about the anno…

July 23, 2018

INSIDE CISCO IT

The World Works Better Face to Face

At Cisco, we have over 73,000 employees, spread across 490 offices in over 190 countries. We work in local, regional, and global teams. For our teams to be successful, it is critical that we connect with one another. To connect, we must create an environment where trusted relationships can be grown…

July 20, 2018

COLLABORATION

Cisco Customer Journey Solutions for Contact Centers Now Support Apple Business Chat

If you’re like me, when you’re mobile and want to interact with a brand – for any reason – you want to do so quickly. Even if you have an app for the brand you want to engage with, you prefer fewer steps to get in touch.  And many of us want these interactions to be messaging-based with the tools we…