Cisco Services

Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off the Top As the Vice President of Worldwide Services Partn…

This was the title of a November 19 2013 panel that I had moderated in Washington D.C. at the MPLS-SDN Isocore Conference. The abstract for this conference was designed to be a bit provocative, specifically: “ Virtualization as a concept is not new. However, in the context of Software Defined Networ…

By now, given all the launch and blogging activity activity over the past week or so, I am sure your understanding of and interest in Application Centric Infrastructure (ACI) will have grown.   Many of you will be asking “how do I get started as quickly as possible?”, and “how can…

Over the past few months, the We’re Listening blog has brought you ongoing news about updates to our RMA processes, and the improvements keep on coming. I’ve asked Jim Fuller, Senior Director of Services Entitlement, to return to the blog to share details on the new 3-Way RMA process.  The new proce…

The road in my picture below – the A82 that winds through Glencoe in Scotland – was used in the James Bond “Skyfall” movie in one of the amazing car chase scenes.  This road winds through sparsely inhabited territory, has lots of ups, downs, bumps and turns and if you’re not careful it can be a dang…

On October 29-31, 2013 in Barcelona, Spain, Cisco will host customers, partners, influencers and policy-makers at the inaugural Internet of Things World Forum. This October, Barcelona will begin the journey towards joining the ranks of Nice as a connected city, making it the perfect hotbed for disp…

It’s hard to believe but it’s ten months since I first blogged on  Cisco Domain TenSM,  which is Cisco Service’s framework to guide you on your path to data center and cloud transformation. I’ve now covered all ten domains of this concise and powerful model.  I’ll now c…

In my first SDN blog, I asserted that “Services” – that is technical support, professional and consultancy services – are the missing “S” in the SDN debate.  I’d now like to apply our Cisco Domain TenSM framework “in anger” 🙂 to examine in more d…

Like most industries, security has gone through many different evolutions. Over the past 20 years, the industry has been largely product focused, with customers deploying point products across the network in an effort to “cover” all security gaps. Over time and with the arrival of mobile, social and…