RMA

November 15, 2013

PERSPECTIVES

The We’re Listening Blog Series: 3 Way RMA Process Speeds Up Service Contract Updates

Over the past few months, the We’re Listening blog has brought you ongoing news about updates to our RMA processes, and the improvements keep on coming. I’ve asked Jim Fuller, Senior Director of Services Entitlement, to return to the blog to share details on the new 3-Way RMA process.  The new proce…

July 19, 2013

PARTNER

Cisco Partner Weekly Rewind – July 19, 2013

Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week: Off The Top We are always seeking to make it easier for partne…

July 16, 2013

EXECUTIVE PLATFORM

The We’re Listening Blog Series: Faster Contract Updates with New RMA Front-end Swap Process

Cisco continues to listen to our customers’ feedback, and make improvements that address your biggest pain points. In a previous post, Jim Fuller, Senior Director of Technical Services focused on entitlement, joined us to talk about improvements that simplified the overall Services Entitlement proce…