operations management

Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services?  If so, I wonder how much you have invested in your operations management people, processes, and tools? Or are your operations team left to catch up on their own when you introduce new equipmen…

I do enjoy the (sometimes irreverent!) perspectives of some articles on data center in the UK publication “The Register“, and the story of how a data center change went wrong made me laugh, cringe and cry at the same time – the change being when an electrician cut the wrong wire an…

A few years ago, I wrote a series of blogs on Cisco’s Domain Ten(SM)  framework.  Since then, we’ve used this simple yet powerful analysis tool to help guide many customers on data center and IT transformation projects.  I personally found it quite notable that leading market analyst firm IDC, recog…

It’s hard to believe but it’s ten months since I first blogged on  Cisco Domain TenSM,  which is Cisco Service’s framework to guide you on your path to data center and cloud transformation. I’ve now covered all ten domains of this concise and powerful model.  I’ll now c…

So, with this blog, the end of my Cisco Domain Ten(SM) journey approaches.  Starting back in December, I’ve now covered each of the ten domains in our Cisco Services’ framework for data center transformation. A few weeks back, I discussed some of the challenges you may face in Domain 9: Security and…