Cisco Partner

Because the partner and customer experience (CX) is central to my role at Cisco, I’m always on the lookout for brands that get CX right – to learn from them and even emulate them. From what I’ve seen, there’s an elite group of companies whose reputation for customer retention is exceptional, but few…

I recently purchased a vehicle for my wife. We searched online, we test drove, and we anticipated the “nice car smell.” During that process it made me think of multi-partner ecosystem we have built and are building in Industries. You see when I went to the car lot, I expected to see a car, not just…

Cisco is announcing another major milestone on the path to intent-based networking for the WAN. About a year ago, when we announced the acquisition of Viptela, the leader in software-defined WAN (SD-WAN) technologies, we promised integration of Viptela SD-WAN. The Cisco SD-WAN solution (based on Vip…

I am not a big moviegoer, but one of fun parts of going to the movies for most people is seeing the previews of coming attractions. Everyone wants to see the exciting new movie trailers to help decide if they want to go. I also remember when I was a kid one the highlights in the summer break from sc…

A Salesforce survey from 2017 indicated that “64% of marketing leaders said that their company has become more focused on providing a consistent experience across every channel as a result of changing customer expectations”. The employee experience is the cornerstone. Human interaction matters now—a…

Hello friends, Have you been watching? This Wednesday sees play continue into Round Two (Deux) at Roland Garros for the French Open. We have already seen last year’s Women’s Jelena Ostapenko lose in her opening bid to go back-to-back for 2018. Serena and Venus won their opening doubles m…

This week, one of our favorite Product Managers, Nasser Tarazi, was in Las Vegas for the NBASE-T show at The Mirage Casino and Hotel. Here is Nasser’s report:  This week at Interop ITX 2018, our team was part of the teams at the NBASE-T Alliance booth where we presented and demonstrated some o…

For better or worse, we all have our faces in front of a screen (you’re probably reading this on a screen now). So if we want to catch people’s attention, their devices are the place to do it. Which is why marketing has drastically evolved. And if you want to keep up, we’re here to help. At Cisco, w…

Hello Friends and Colleagues, Big Game tonight with the Boston Bruins and the Toronto Maple Leafs square off for the final game, Game 7, in Boston Garden! Always a great time of year with Basketball and Hockey Playoffs, Baseball Season is in high gear, tennis is happening in Barcelona, with Roland G…