#Artificial Intelligence (AI)

NOTE: Cisco Completed the acquisition of CloudCherry on October 11, 2019.  Welcome to the team! Improving customer experiences in real-time through the power of cloud data analytics Earlier this year I spoke to you about our vision of shaping the future of contact centers and the critical role that…

We are all moving so fast these days – it can be a struggle to remain efficient in an over-scheduled world. How many times have you been in a meeting where the notes never got sent out? Or were never taken in the first place? And isn’t it better to have everyone fully engaged in the conversation rat…

By:  Nick Michaelides, SVP of U.S. Public Sector, Cisco Co-Author: Grimt Habtemariam, Federal Cloud Strategist, Cisco   We all understand the benefits of moving government to cloud. Especially the added value of better security for data and new capabilities that can support the large variety of…

Scientific discovery is one of the engines of human and societal progress. Scientists spend years and years learning, devising hypotheses, carrying out conclusions, and publishing results, in pursuit of advancing the state of the art. What now if a machine were able to do science, only much faster?…

Author: Siva Sivakumar – Senior Director, Data Center Solutions Data scientists are constantly searching for newer techniques and methodologies that can unlock the value of big data and distill this data further to identify additional insights which could transform productivity and provide bus…

A recent study shows that, up to 85% of trained machine learning models are not deployed. Clearly, there needs to be a close collaboration among data scientists, line of business, IT, and others to ensure that data science projects succeed (instead of being just a science fair project). Yet, we cont…

Written by Carlos Rojas, Global Industry Solutions Leader, Cisco Systems, Inc. What is Industry 4.0? Although many demands on manufacturers drive the need for change (increased customer preferences, improved methods of product access, new delivery and consumption models, and of course the neverendin…

Nobody wants to walk into the office on their first day to find a sea of cubicles under fluorescent lights. Thankfully, in recent years, many businesses have taken a hard look at how they can optimize the office space to improve collaboration, increase productivity and attract top talent. And for go…

The universal focus area for retailers to provide innovative solutions within their regional markets is two-fold. First, there is the desire for innovation in order to meet the rising consumer demands around the shopping experience, for digitally savvy, on-the-go consumers. The second? To improve a…