Collaboration

When is the last time you made a major personal purchase, like a car? How much time did you spend researching options before you finally made your decision? Turns out, most people spend 15 hours actively researching before buying a car. And once you buy it, you spend more money on gas, oil changes,…

As CTO for the collaboration group at Cisco, I get asked this question all of the time – are you guys committed to a multi-vendor environment with Microsoft? Gosh, I find this a frustrating question. Why is that? Because most (not all, but almost!) customers we sell to also have Microsoft products i…

Talk to any customer care or CRM industry vendor today and you’ll probably hear how they are enhancing their offerings with bots. If you’re like many people, your first reaction may be negative. But communicating with a machine may not be as bad as you think. Bots are a trend in customer…

Winter and ski season is approaching in Norway, and I look forward to going fast again. Going fast is a passion I share with CEOs and CIOs who are under pressure to get to market with better solutions, faster. We introduced Cisco Spark Board earlier this year to help teams rapidly turn creative idea…

I am not alone. According to The New York Times, roughly 43% of Americans work remotely at least part of the time. This represents a huge change in traditional work paradigms: Businesses are a lot less rigid because they realize that in most cases, where people work is less important than the actual…

Hey Spark, let’s get started. We’re all familiar with Siri, Alexa, and Google Assistant—virtual assistants that help you save time and get things done at home like check the weather, turn on your TV, set a reminder, or summon your car from the garage. These products are great in your personal life,…

How many people did you work with on your last project? A study by CEB puts the typical number of individuals we collaborate with at 10. For us, a project to implement a single new capability on a Cisco video system can involve upwards of 35 individuals. Putting more experts on complex projects is n…

I have been at Cisco for 22 years. In that time, I’ve never felt a transition of this magnitude. We are moving our customers to the cloud and changing the way we do business with you – two radical transformations that promise enormous benefits. You get better user experiences and easier deployment o…

Imagine you’re a professional hockey coach. You wouldn’t give your players a mix of football, cricket, and badminton equipment and send them out on the ice. You’d make sure your team had the best gear available so the players can focus on scoring points, not figuring out how to use a cricket bat to…