Collaboration

April 10, 2018

COLLABORATION

Improving the Mobile Meeting Experience

If you are like me, you’ve probably found yourself stuck in traffic on the way to the office with no chance of making it to your 8 a.m. meeting. But with WebEx, I can join the meeting on my way to work with a single tap of the big green button in my WebEx app. My daily routine has me on the go a lot…

April 3, 2018

COLLABORATION

Cisco Spark Achieves HIPAA Compliance

Today marks another big step in the forward progress of Cisco Spark for its adoption in enterprises worldwide. Cisco Spark is now ready for use in healthcare consistent with customer needs for HIPAA compliance! The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. healthcare law…

March 29, 2018

COLLABORATION

Jabber Update Improves Calling and Messaging Experience

I rely on Cisco Jabber every day to connect with my team. Cisco Jabber has more than 50 million users, making it one of the world’s most widely used business-communications applications. We are always looking for ways to improve the Jabber user experience, so we appreciate your feedback on the featu…

March 28, 2018

COLLABORATION

Introducing the Industry’s Next Video Codec: AV1

Today’s announcement from the Alliance for Open Media is a big one for the industry. Today, after three years of collaborative innovation amongst many technology companies, the next generation video codec has arrived. Welcome, AV1! AV1 is a product of the Alliance for Open Media (AOM). AOM was foun…

March 22, 2018

COLLABORATION

WebEx and Cisco Spark Help Salespeople Collaborate

Successful executive chefs surround themselves with experts. If they didn’t, they’d disappoint customers. When that happens customers disappear and their “favorite” restaurant goes belly-up. Collaboration is a key ingredient. Executive gourmets hire great sous-chefs, friendly hosts, and superb waite…

March 21, 2018

COLLABORATION

Messaging Helps Informal Contact Center Teams Win

As a parent with two sons active in athletics, I spend a lot of time attending sporting events. I am fascinated with how coaches evaluate the performance of their players to help them improve. At the professional level, coaches use historic data to win. One example is the way a baseball manager posi…

March 20, 2018

COLLABORATION

Getting a Video-first Meeting Experience Today with WebEx

What does video-first really mean, anyway? I define it as making it even easier for people to visually connect and collaborate in richer ways — no matter where they are in the world. I use video for most of my meetings because I need to connect with my team, customers, and partners whether I’m in an…

March 19, 2018

COLLABORATION

Cisco Collaborates on Phones with American Council of the Blind

This week Cisco is in San Diego for one of the biggest events in the accessibility world, the annual CSUN Assistive Technology Conference. It’s amazing to see so much technology innovation happening in this space. And I’m grateful to work for a company that is developing solutions to ena…

March 14, 2018

COLLABORATION

Enterprise Connect, Day 3: Let’s Talk about Contact Center

Rumor has it there’s more to life than #teamcollaboration. Actually, I can confirm the rumor with just a few words: chocolate, puppies, and motorcycles. You’re welcome to fill in the blanks with your own evidence. But, I digress. Teamwork is absolutely important, but even if you come up with the bes…

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