Mercy Virtual
Enterprise Connect, Day 3: Let’s Talk about Contact Center
Rumor has it there’s more to life than #teamcollaboration. Actually, I can confirm the rumor with just a few words: chocolate, puppies, and motorcycles. You’re welcome to fill in the blanks with your own evidence. But, I digress. Teamwork is absolutely important, but even if you come up with the bes…
A Modern Version of an Old-Fashioned House Call
When you’re sick, wouldn’t it be great if you could talk to a healthcare provider on video, so they could check your vitals and chat about your symptoms? Without having to drive to a clinic? That’s a reality for Mercy Virtual’s customers, thanks to our partner World Wide Technology (WWT). WWT says……
Care. Where it’s needed most.
True story. This happened to someone on my team. Her father-in-law lives alone. Several years ago, he had a stroke. He lay on the floor for hours until a neighbor noticed his open front door and found him. Luckily, he made a full recovery. It was clear how fast a treatable health condition could bec…
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