software

Over the course of the past decade, expectations of the network have changed dramatically. Customers are insisting on simpler, more agile networking. They’re also less interested in the performance of the pieces that make up the network than they are in the outcomes – the business results – the netw…

Today every business model transformation, every market shift is fueled by software. Software has become the key to innovation. Let’s take an example of your user mobility requirements. Today it serves a purpose beyond just simple connectivity. Customers expect a flawless experience irrespective of…

Cisco ONE continues to see incredible success with customers and recognition from the industry and peers. Recently, the Cisco ONE Enterprise Cloud Suite (ECS) won the prestigious 2017 SIIA CODiE Award for Best Infrastructure as a Service — for the second year in a row. The CODiE awards are hig…

Cloud and associated networking technologies such as Software Defined Networks (SDN) and Network Functions Virtualization (NFV) offer significant benefits in terms of business agility and cost reduction of total cost of ownership.  SD-WAN, or software-defined networking in a wide area network, is on…

Transforming the way we do business The Cisco Enterprise Agreement transforms the way Cisco sells software and the value we offer to the relationships we have with our customers and partners. The Cisco EA is a cross-architecture, multiyear agreement that provides organizations enterprise-wide entitl…

As Cisco continues to transition our portfolio towards a software centric, subscription-based model, we are constantly looking for ways to help our customers simplify their software management and get the most out of their investments. To do that, we announced the Cisco Enterprise Agreement (Cisco E…

A perfect recipe for a delicious dish calls for the right mix of ingredients, and a career at Cisco is no different. From the smile of receptionist from front desk to a red-eye flight back from customer site is all that defines your job and makes you love it. I’m a Customer Success Manager here in t…

We all know the facts about customer loyalty. It’s easier and less expensive to sell to an existing customer rather than acquire a new one. Loyal customers are also more likely to buy more from you and recommend you to other potential prospects. Take a moment to think about your own customer base. W…

I wrote in my last post about the industry move to software subscription buying models. While the benefits to software companies and customers are clear, there are also many misconceptions about how this transition will happen. It won’t take place with the flip of a switch. As customers do with any…