jabber

For many of us, the process of getting to and from work can create frustration that resonates all day long. Do the following daily obstacles sound familiar to you? 6:15 a.m.: Wake up, feed dog, make coffee, shower, make up, style hair, dress for the office 7:30 a.m.: Drive, sit in traffic, stop by…

It’s not an industry-specific thing. Video conferencing can provide business benefits no matter the industry. Retailers and financial institutions are employing video to interact with customers. Medical professionals are consulting with one another across distance. Manufacturers are addressing produ…

Improving workforce productivity is about more than telling employees to work harder, do more, and think faster. It’s about giving them the right resources and removing barriers so that they can do more.  One way Cisco is helping organizations improve productivity is by making our technology invisib…

I spent the last eight months on the front lines of the virtual demo world for Cisco. Working from our headquarters in California, I met with people from all over the world to demonstrate our latest products — without a single plane trip. Using collaboration technology sales teams can avoid tr…

Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.…

As Wi-Fi continues to be the primary mode of access, enterprise Unified Communication(UC) applications usage is increasing with smartphones, tablets and laptops. Customers are asking, is there anything I can do to prioritize Jabber or Lync traffic over others or even identify how much of the traffic…

Collaboration in the era of the Internet of Everything (IoE) is not just about people connecting with people. Yet when you ask most people how they picture “collaboration,” they probably think of person-to-person collaboration first: perhaps a web-based conference call where people are sharing conte…

With the announcements on NX-OS APIs, Application Centric infrastructure APIs, python scripting support, SDN, open source projects OpenStack, OpenDaylight, and Puppet, I have opened an account at codecademy.com and will start with Python and Java. I see many late nights in my future. This stubborn o…

The second in a series on Cisco’s mobile strategy. Apps, apps and more apps, is your company experiencing a proliferation of apps?  Cisco certainly is.  We are moving out of the experimental stage of app development and shifting toward measuring ‘repetitive usage’ as one of the main gauges for on-go…