ITaaS
How Does Enterprise IT Respond to Consumerization? To Mac, BYOD, and Whatever Comes Next?
There’s a new force changing the way Cisco IT operates, the way we plan and develop new services, and the way we support our employees. Consumerization is showing us how to help our employees to be more productive and more satisfied – if we can learn to listen and respond.…
Cisco IT Best Practices for Creating a Private Cloud
The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains…
Delivering IT-as-a-Service with Cisco Prime Service Catalog and FlexPod at Steria
I’d like to share with you some insights from the recent deployment of Cisco Prime Service Catalog from one of our customers: Steria. Steria is a leading provider of IT-enabled business services with 20,000 employees worldwide. Steria serves private and public sector organizations across the globe –…
A Healthy Potential
Virtacore, a leading cloud services provider, aims to help clients shift to the cloud. But the company was aware that in order to help others, it first needed to help itself—which meant updating its own infrastructure to provide the best IT-as-a-Service (ITaaS) to customers. By leveraging innovativ…
Case Study: Cisco’s Private Cloud and Lessons Learned
This is my talk I gave last week at Cloud Connect in Santa Clara. One slide that did not make the deck are the top reasons why people struggle with building private clouds Management and operations process. Culture Funding Model Service description and self-service interface As my deck says, ̶…
Cisco at the Cloud Connect Show
By Mark Loesel, Cloud Solutions Marketing, Cisco I hope that you are able to join us at Cloud Connect this week in Santa Clara as we have much to share with you. Cloud Connect is a great show that attracts more than 4,000 industry decision makers, offering an ideal venue for Cisco to share the value…
What Does a Successful Private Cloud Look Like 18 months After Turn On?
In this great article on Cisco’s Private Cloud: Pain and Profit we learn some of the real life lessons of one of the most successful private cloud deployments in the industry. The detail of how Cisco IT increased agility, lowered costs, and enhanced security with the use of Cisco Intelligent…
How Cisco IT Manages UC and Video Services
Cisco IT is transforming itself to deliver IT As A Service (ITAAS), and this is changing the way we deliver all IT services internally, including our unified communications (UC) and video services. For the business, we offer transparent IT cost information and (over time) cost reduction, as well as…