Digital transformation

Service provider networks are at the epicenter of digitization, affecting how businesses and entire industries will operate for years to come.  Today it seems as if every disruptive new business model shaking up an industry is reliant on the innovative use of applications based on network services.…

Any university will tell you that its primary mission is to create opportunities for its students to achieve success. But student success looks quite different today than it has in the past – even as recently as a few years ago. For starters, artificial intelligence and automation are already beginn…

I recently wrote a previous blog about Starbucks Digital Transformation to highlight that, it is really happening and that there are actual business results out of their strategy. It is not only a marketing campaign nor a crazy idea but a vision and a strategy to drive business outcomes. As part of…

Customers are now demanding much more from support services, and that is leading to a change in the support landscape. Customers want unified interactions using voice, video and email that helps to increase efficiency. They are looking for near time issue resolution to reduce costs, and they want to…

Next week we kick off the fourth IoT World Forum in London (IoTWF), Europe’s fast-growing technology capital. IoTWF is my favorite event.  The opportunities that IoT creates, the sheer creativity and innovation that it opens up, and most of all, the great people committed to it, not only inspi…

Digital transformation is a concept that has been dominating the business headlines in recent years and rightfully so. By harnessing the game changing capabilities provided through the cloud, data center, mobility, analytics, security and the internet of things (IoT), businesses in every industry ha…

What comes to mind when you hear the term “digital transformation”? Do you get excited about the possibilities? Impatient for the budget to pursue your vision? Or do you have a more muted response? Something between annoyance at the thought that you need to do research on the topic, and anxiety that…

Over the last year, we’ve seen a significant shift in enterprise cloud strategies. What used to be about cost cutting, has become more about how to transform and digitize business. It’s all about innovation. CIOs we talk to are ready to make cloud investments to help solve business problems and brin…

It all started harmlessly enough. A pleasant sounding ping on her phone and a quick check of her email. But it then quickly descended into a weekend of worry. For people in both the public and private sector, cyber attack has become a potentially life-altering and seemingly unstoppable threat that i…