collaboration

February 26, 2017

SP360: SERVICE PROVIDER

Cisco and Ericsson Bring the Enterprise to You

Because business today is conducted anywhere, anytime, the mobile phone is quickly becoming the primary communications tool of professionals everywhere. While mobility is a great capability for the businessperson, it presents a host of challenges for the enterprise. How do I manage mobile usage, sec…

February 24, 2017

INCLUSION AND DIVERSITY

#ItsTIME to Collaborate, Lead, and Inspire: March 1 CiscoChat — Women of Impact

On March 8, Cisco will host its 5th annual Women of Impact (WOI) Conference. Some 12,000 Cisco employees, partners, and customers are expected to participate this year in over 90 sites and 30 countries across the globe. This year’s conference theme is IT’S TIME — time to lead, collaborate and inspir…

February 23, 2017

COLLABORATION

Platform Migration Doesn’t Have to Be a Headache

Let’s face it. Taking on a major technology migration can be a complete headache. There are so many risks involved—not the least your reputation and job security. If you are concerned about your vendor’s future, your headache may have turned into a migraine as you ponder migrating to a new collabora…

February 21, 2017

RETAIL AND HOSPITALITY

The Worst Problem in the Retail Industry? Turnover.

Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees.[1] I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, wi…

February 15, 2017

COLLABORATION

Using Cisco Spark Teams to Manage My Team

For the past few months, I’ve been using the teams feature of Cisco Spark to manage the projects that my team – the Chief Technology Office in the Cisco Collaboration Technology Group (CTG) – is undertaking. This experiment has been a smashing success and I wanted to share the interesting way in whi…

February 14, 2017

PARTNER

UC Reseller Seeks Stable, Responsible Partner for Long Term Relationship

It’s Valentine’s Day, are you looking for a new technology partner? What’s it like to be a communication or collaboration-focused reseller in today’s technology market? With the industry evolving at such a rapid pace – in terms of both technology and shifting revenue streams – the vendor landscape i…

February 14, 2017

PERSPECTIVES

#CiscoChampion Radio, S4|Ep. 1: Cisco Spark Board

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Cisco Spark Board. Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes Cisco Guest Tom Richards, Cisco Spark Prod…

February 13, 2017

RETAIL AND HOSPITALITY

How to Better Manage Store Staff with Real-Time Analytics

A few weeks ago at NRF 2017, we spoke with a number of retailers looking to improve the customer experience in their stores. Challenged by today’s online competitors, brick-and-mortar retailers are doing their best to reimagine their stores with new services and technology. However, we also found th…

February 13, 2017

EDUCATION

Digital Collaboration Technology Helps School Realise $1.8M AUD in Benefits

$1.8M AUD in savings is a lofty claim, but that’s exactly what the team at Open Access College (OAC) in South Australia achieved by focusing on creating a digital collaboration learning experience enabled by Cisco technology. OAC delivers educational services in remote South Australia where students…