Out of sight but not out of mind: Employees believe strong company culture will underpin hybrid world of work
3 min read
Businesses planning for new workplace models and a safe return to office may be well underway, but strong company cultures will be the critical component that make new ways of work sustainable in the long-term. According to Cisco’s Workforce of the Future research, experiences ranging from frequent and effective communication through to greater recognition and professional development are all areas within the cultural matrix where employees believe matter most.
The day in the life of a Customer Experience expert: Amine Ikibi
4 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Amine Ikibi walks us through ‘a day in his life’ as a Portfolio Activation Specialist.
The day in the life of a Customer Experience expert: Anastasiya Volkova
3 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Anastasiya Volkova walks us through ‘a day in her life’ as a Customer Success Specialist.
Cisco Webex named official collaboration partner of Team DSM
2 min read
Cisco Webex and Team DSM today announce a new strategic partnership to drive collaboration between Team DSM’s cyclists, team members, specialists, partners, as well as engage with their global fan base. As the official collaboration partner, Cisco Webex will integrate its secure devices and applications into Team DSM’s daily activities as they train to…
The day in the life of a Customer Experience expert: Joao Delgado
3 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Joao Delgado walks us through ‘a day in his life’ as a Technical Consulting Engineer. I’m a Technical Consulting Engineer who specialises in security. So it might come as a surprise that the most…
Cisco Announces New Data Center to Serve Collaboration Customers
3 min read
New data center in Frankfurt, Germany, to serve customers using Webex in Europe, Middle East, Africa and Russia starting June 2021
The day in the life of a Customer Experience expert: Helen Watson
4 min read
Cisco's Helen Watson walks us through a day in her life as a Customer Success Executive and shares the importance of a strong partnership.
Cisco, University of Strathclyde and Scotland 5G Centre to deliver new 5G Cloud Core network to fuel innovation
6 min read
sco, the University of Strathclyde, and the Scotland 5G Centre will deliver a pioneering new private 5G Cloud Core network to underpin its 5G research and development efforts.
Why customer experience will define the next era of technology
3 min read
Providing a good customer experience has never been so important. Cisco's Alistair Wildman shares Cisco's approach to CX and some of the key trends from a recent IDC report.