Articles
The day in the life of a Customer Experience expert: Amine Ikibi
4 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Amine Ikibi walks us through ‘a day in his life’ as a Portfolio Activation Specialist.
The day in the life of a Customer Experience expert: Anastasiya Volkova
3 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Anastasiya Volkova walks us through ‘a day in her life’ as a Customer Success Specialist.
The day in the life of a Customer Experience expert: Joao Delgado
3 min read
I’m excited to give you some insight into our Customer Experience team by sharing the stories of those who make it happen, our experts themselves! In this blog, Joao Delgado walks us through ‘a day in his life’ as a Technical Consulting Engineer. I’m a Technical Consulting Engineer who specialises in security. So it might come as a surprise that the most…
The day in the life of a Customer Experience expert: Helen Watson
4 min read
Cisco's Helen Watson walks us through a day in her life as a Customer Success Executive and shares the importance of a strong partnership.
Why customer experience will define the next era of technology
3 min read
Providing a good customer experience has never been so important. Cisco's Alistair Wildman shares Cisco's approach to CX and some of the key trends from a recent IDC report.
Cisco launches this year’s UKI Apprenticeship Programme
3 min read
Cisco UKI welcomes 60 new standout young people to start the apprenticeship programme virtually; with apprentices collaborating, learning and working via Cisco Webex.