Collaboration

We’re all bombarded with opinions and predictions from so-called experts. But who do you trust? I believe it’s important to have a strong track record if you want people to take you seriously. Last year, I made five predictions about the Customer Care industry for 2016. You can read abou…

We’ve all been there. You walk into a conference room, and you have a simple task – project your laptop screen onto the screen at the end of the conference room. Yet, until now, this simple task has been really hard. The first step is the hunt for the cable. Sometimes it’s right there on the table.…

Hello there, I’m John Sayer. I work in Cisco’s Cloud Collaboration Technology Group as the Lead Cisco Spark Adoption Specialist for our Customer Success team. Over the last year, I’ve been spreading the good word of how great Cisco Spark is to anyone who’ll listen! Cisco Spark is Cisco’s next-genera…

The rate at which innovation is happening is astounding. We are constantly challenging the status quo and finding new ways to make work and life easier for everyone. Among the many innovations revealed at Partner Summit, Rowan Trollope announced Cisco Spark Depot. This latest expansion of the Cisco…

I have always enjoyed my work. It’s a big part of who I am. Right now I am having an unprecedented amount of fun leading the collaboration team at Cisco. We are completely reinventing how the world connects and communicates. We are right on the cusp of massive change that will be fueled by machine i…

Have you ever had to work with others to plan an event or manage a project? From the expert project manager to the soccer mom trying to coordinate carpool, we’ve all done it in some form or another. But has it always been as easy as you’d like? Have you had the right technology at the right time to…

How often do you attend meetings that start late due to technology issues? According to Ovum, the average delay is 10 minutes and 40 seconds. When technology isn’t easy to use, it impacts productivity and can cost millions in lost time. But when everything works and everyone can join the meeting on…

We’re busy here in Cisco Collaboration – so busy that sometimes I feel like we’re moving at warp speed. We’re driving amazing traction with Cisco Spark, leading everywhere we can with it. “Call, Message, and Meet” is central to our strategy. And it’s on fire! We have announced part…

We’ve all heard it by now: Digital disruptors will replace 4 in 10 incumbent companies over the next five years. That’s a statistic certain to make even the Fortune 50 feel squeamish. Companies are rushing to keep pace and transform in the new digital economy. And recognizing both the digital opport…